Discount Code Not Working

[chubbycheeks926]

I received a 20% off code that was mailed to me and when I tried to use it, it says “Sorry, this offer is only available for select Beauty Insider members. If you have multiple accounts, this offer may be assigned to another account." Does anyone know how to rectify this?

[keelybt]

@chubbycheeks926 I'm sorry to hear that! Please contact us by phone at 1-877-SEPHORA (1-877-737-4672) or through our live chat and a Beauty Advisor will be happy to assist you with this> www.sephora.com/beauty/customer-service