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Post in Customer Support
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Confirmation email

I made a purchase for an eGift card, but when I clicked 'Place Order,' I encountered an error page. I thought the purchase didn't go through, but the amount was indeed debited from my credit card. I'm concerned because it's a gift, and I never received a confirmation email from Sephora. I'm worried that the recipient won't receive it. Can you please help me resolve this issue

1 Reply

Re: Confirmation email

@decp90 eGift cards go through Cashstar's system, so I recommend contacting them by phone at (866) 286-1262 between 8am and 12am (eastern time) or via email at SephoraGiftcardSupport@cashstar.com for further assistance. 

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