No confirmation email

[mariepio]

I ordered an Dyson and checked out as a guest but I was waiting for the confirmation email and I never got it. So I made the purchase again. I check my bank app to see if the transaction went through and it did, twice. When I tried looking for Sephora website to see what I can do it said I needed an order number but I didn't have one because I didn't get the confirmation email. I just want to know if my order has been placed and how can I cancel the second one. I contacted chat support and it was of no help. 

[keelybt]

@mariepio I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[mariepio]

Hello, please send me a message. I opened my private messaging option. 

[keelybt]

@mariepio I have sent you a private message.