Code not working....

[Barb2023]

Hi

When I tried to use the code but it didn't work and only said "Offer available to select BI members."

Could you help me with this?

Thank you!

[LaurieBT]

Hi @Barb2023,

My apologies! Are you referring to the Savings Event code "TIMETOSAVE"? If so, the sale will go live tomorrow 10/27 for Rouge clients. VIB and Insiders can begin shopping the sale on 10/31. All clients will be able to use the code on Sephora Collection items starting tomorrow 10/27 through 11/6. 

Best,

Laurie

[mrk79]

I’m having the same issue today with the timetosave event, and it’s supposed to start today which says it’s not valid today… What’s going on?

[LaurieBT]

Hi @mrk79,

Rouge can shop early with their discount starting today 10/27, while VIB and Insiders can shop starting on Tuesday 10/31. All clients can use the Sephora Collection 30% off discount starting today. More details on the FAQ page here: https://community.sephora.com/t5/Customer-Support/Sephora-Savings-Event-FAQs-Holiday-2023/m-p/667339...

Best,

Laurie

[edawg98]

I am rouge and it is the 28th and it still does not work 

[DaneeBT]

Hi @edawg98 Please contact us via phone at 1-877-737-4672 or via our live chat so we can assist you in placing your order. Please note, the code will not apply towards any excluded items/brands.