Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Check Out Problem

I got this error during my checkout process  "The City, State, and Zip combination provided does not match. Please correct address to continue" But my city is Los Angeles , CA-California, and zip code is 90275. I checked it again and again... Did I fill sth wrong?

Hi SINZ,   Our address system and zip codes are based on...

Hi SINZ,

 

Our address system and zip codes are based on what USPS has on file. I looked up the zip code that you provided and it comes up with the city RANCHO PALOS VERDES. Please try entering it in to try to checkout. You can also contact us at 1-877-Sephora (1-877-737-4672) and one of our representatives will be glad to help with your order. Thanks!

❤️ Melissa
1 Reply
Conversation Stats
  • 1 reply
  • 697 views
  • 2 Hearts Given
  • 2 Contributors
testing