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Post in Customer Support

Cannot Check Out/Pay

I cannot check out/pay online. 


I've tried on my phone and on a desktop browser. 


"Unable to place your order. Please verify that your card information and billing address are correct."


I've used the shipping address and credit card previously. 


Thank you!



Re: Cannot Check Out/Pay

I am having the exact same issue! 

Re: Cannot Check Out/Pay

Hi @chloele123,


My apologies, I'll send you a message shortly.


Best regards,


Re: Cannot Check Out/Pay

@hannah8686 I'm sorry to hear that you are having trouble. I will send you a PM. 

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