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Post in Customer Support

Canโ€™t add samples

Why canโ€™t I add samples. I can select them but when I hit done, nothing happens.

Re: Canโ€™t add samples

Hi @Helen68,

 

I'm sorry to hear this! If you're using the app, please try signing out and signing back in, as well as uninstall and reinstall the app on your device. If you're using the web browser, please try clearing your cookies and cache. You may need to look up how to do this on your specific device. Please also try using another web browser.  

 

Best regards,

Laurie

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