Can I make 2 separate returns from the same order?

[ninadewi]

I purchased an online order with multiple items in late November. When I opened the box, I could immediately tell that I ordered the wrong foundation shade and so I promptly returned the unopened bottle. It's been 1.5 months and I've tried another item (a lipstick) from that order a few times but I'm really unhappy with the matte formula that I find quite drying. I'd like to return it but I already included my return slip in with the first return. Am I still able to return the second item (the lipstick)? Would it be better for me to go into a store in person? 

[LaurieBT]

Hi @ninadewi,

This shouldn't be a problem! You should be able to generate your return label for the order here > www.sephora.com/returnlabel and you can always print out your order details from the "Recent Orders" section of your account, and include that inside of the box. I'll send you a private message shortly to help. 

Best regards,

Laurie