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Post in Customer Support
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Broken safety seal on my cleansing balm :(

hi, I just received my order of the Sephora collection cleansing balm. However when I opened it up, the safety seal was broken. While the product itself just looks fine and kinda like it melted during storage or transport, I donโ€™t feel comfortable putting something that couldโ€™ve been tampered with on my face and close to my eyes. Can I get some help on this? I also never received any of my free sample from Sephora either ๐Ÿ˜ž

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1 Reply

Re: Broken safety seal on my cleansing balm :(

Hi @phillycheesestk

 

Sorry to hear that! I'll send you a PM.

 

Always,

Danee

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