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Post in Customer Support
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AnonymousInsider

Birthday code not working :(

Today is my birthday and it said that I could get something free and when I tried adding the items to my cart, any of the three options, it doesnโ€™t allow me to and it says something about the sku not being available or something like that.
2 Replies

RE: Birthday code not working :(

I had the same issue on the app, when I switched to my laptop and added it to my cart it worked just fine ๐Ÿ™‚

Re: Birthday code not working :(

Hi @Anonymous,

 

I'm sorry for the trouble you're having adding the Birthday Gift to your merchandise order! For further assistance, please contact us via phone at 1-877-SEPHORA (1-877-737-4672), prior to submitting your order, so we can make sure it is included. Thank you and happy birthday!

 

Always,
Danee

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