Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Birthday Gift

I have tried for the past month to add a birthday gift to an app order and I am blocked at every turn, it seems.


First, all the items were out of stock, so I couldn’t add anything.

 

Shortly thereafter, I went into the store to purchase a friend a gift but the lady doing the checkout was on the phone the entire time, so I don’t know if they ask you about the birthday gift in the store, but she certainly didn’t.

 

Now, when I tried to add something again in the app, it gives me an error and says one or more of the SKUs cannot be added to the cart. Does anyone else have this issue?

 

Seems like these Birthday gifts aren’t easy to redeem at all….

Re: Birthday Gift

@ladiehawke I'm sorry to hear that you are having difficulty. I will send you a PM to help. 

1 Reply
Conversation Stats
  • 1 reply
  • 124 views
  • 0 Hearts Given
  • 2 Contributors
testing