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198,705 Posts
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American Association of Women Dentists sponsorship
Hi there, The American Association of Women Dentists (AAWD) has been the
only dues-based national organization representing the interests of
women dentists across the U.S since 1921. Our mission is si...
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Re: American Association of Women Dentists sponsorship
@ad2533, thank you for all the great work you do in your community! We
are not currently donation or sponsorship requests. However, to learn
more about Sephora's community engagement and giving, we ki...
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App glitching - loves list
Hi- Is anyone having trouble with their loves list over the past day or
so? After the forced update, anything I had added in March was gone and
a bunch of stuff I had deleted was there. I added items ...
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Re: App glitching - loves list
Same problem here! And it's also weirdly switched around- like items I
added years ago are showing up on top and marked that they were recently
added. Super frusterating to have stuff mixed and and half of it
deleted.
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1 Reply
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Re: App glitching - loves list
@arsimon, I'm sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would li...
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Re: App glitching - loves list
Hi! I'm having the same issue nothing on my love list is accurate
neither on the app or on the browser. When I send it or save it as
another file logged out of Sephora I see some of the missing produc...
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Re: App glitching - loves list
@LindsyJo I'm sorry to hear that! Our technical team is looking into
this issue and we hope to have it resolved soon.
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Re: App glitching - loves list
Same issue! My Loves list is totally wiped. Extremely frustrated.
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1 Reply
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Re: App glitching - loves list
@efriedle I'm sorry to hear that! It looks like your private messages
are currently turned off. Please send me a private message with your
registered email address and any error messages you are recei...
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Re: App glitching - loves list
I'm having the sam issue everything I added after Jan is gone. So
frustrating!
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2 Replies
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Re: App glitching - loves list
@Adb96, I'm sorry to hear this, and we're happy to look into this for
you. It looks like your private messages are turned off, and you can
adjust your preferences in your Community settings (on the br...
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1 Reply
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Re: App glitching - loves list
I turned on my private messages, can you send me a message and I can
provide the info. Thanks!
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Re: App glitching - loves list
Dear Moderator, I am growing increasingly frustrated. This horrible
glitching website won't let me respond to you. I have managed to change
my Profile settings so Private messages is on. I can no long...
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Re: App glitching - loves list
I am also having this issue. The Loves List looks like a list from, Idk
maybe January or February. NOT my current list. It just took IT MONTHS
to fix issue of my credit card Rewards not showing on my ...
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3
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3 Replies
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Re: App glitching - loves list
@NightShade13, I'm sorry to hear this! It looks like your private
messages are turned off, and you can adjust your preferences in your
Community settings (on the browser only, not the app). If you wou...
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2
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2 Replies
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Re: App glitching - loves list
Now I can reply to you. I tried deleting my second post. Surprise!
Clicking the delete button didnt work - lol What a mess.
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Re: App glitching - loves list
Im currently experiencing the same issue. The list was there yesterday
and its empty today. Is there any solutions to this?
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Re: App glitching - loves list
@maryfranw, I'm so sorry to hear this! Can you please provide the
make/model of the device you're using the app with? Additionally, are
you seeing this issue with the Loves List on the web browser as well, or
only the app?
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1 Reply
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Re: App glitching - loves list
@A7Xg, I'm sorry to hear this! It looks like your private messages are
turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would like ...
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Re: App glitching - loves list
I’m having the same issue! Of course it would be the time I just saved a
bunch of foundations I shade matched in the store 🙃
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1 Reply
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Re: App glitching - loves list
@KMZel, I'm so sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would l...
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Re: App glitching - loves list
You can report issues like these on this thread @maryfranw @tobik
@snj1214 Beauty Insider Community Feedback
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Re: App glitching - loves list
Same here!! Plus, all the items I've added to my cart are gone...looks
like it's pulling in my old added items from an overwritten server or
something odd like that. Mercury must be in retrograde 🙄
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Re: App glitching - loves list
@tobik, my apologies! I have responded to your message and I'm sorry to
learn of this issue with your Loves List. If you would like to send me a
private message with more information, I'll look into t...
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1 Reply
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Re: App glitching - loves list
@LaurieBT Thanks for the feedback and recco's too! Just within the last
10 minutes actually my app finally started to function correctly...BUT I
did have to force stop, uninstall the app and power dow...
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Re: App glitching - loves list
I'm having the same issue! All of the items I added in March are gone
and it reverted back to an old wishlist from January.
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1 Reply
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Re: App glitching - loves list
@snj1214, I'm so sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would...
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0 Replies
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1 Reply
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Re: Beware
@LuisaG79, I'm sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would l...
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Bizarre in store
So on Saturday I went to Sephora to return an item that wasn’t what I
thought. I also purchased an additional item. I used 250 points for the
Augustinus Bader The Rich Cream. two things: the tube was ...
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5
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Re: Bizarre in store
@ddebb I'm sorry to hear that! It looks like your private messages are
currently turned off. Please send me a private message with your
registered email address or you can contact us by phone at 1-877...
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Re: Bizarre in store
i don’t think my pm’s are off. How’s do i turn them on?I’ll send you my
email.
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Re: Bizarre in store
@ddebb I'm not able to reply to your PM, as they are not enabled on your
side. You can adjust your account settings (the gear icon) on a desktop
or mobile web browser.
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Re: Bizarre in store
I know I turned them on. This website needs some work. It’s unbelievably
difficult finding the gear but I found it!!! I keep getting signed off
even though I chose stay signed in. thank you.
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Sephora Gift Cards not working
I purchased 4 gift cards for my girlfriends in December 2024 and gave
them as Christmas Gifts - When my friends tried to use them sometime in
March/April 2025 they were invalid. All I want is replacem...
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Re: Sephora Gift Cards not working
@Loves2boys I'm sorry to hear that! It looks like your private messages
are currently turned off. Please send me a private message with the gift
card numbers or you can contact us by phone at 1-877-73...
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