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Post in Brand Loyal
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Chanel Updates

 

Share some pics, news, what are your 'must haves' for Chanel releases coming up?

Share your Chanel finds, reviews and loves!

Re: Chanel Updates

My Camelia was delivered today.  I appreciated that the samples came in a small, black drawstring bag. Took me back to the yesteryears of Sephora. I love the white Chanel box it was packaged inside. 

 

IMG_7381.JPG

Re: Chanel Updates

Lovely!   I adore ordering from Chanel direct because of the packaging!

Re: Chanel Updates

@shimmerbait Soooo beautiful😍😍

Re: Chanel Updates

Chanel website says available 1/25.

 

I'll be watching you -_-

Re: Chanel Updates

I got mine today and I feel bad for anyone who's orders got canceled! 

 

But there is hope you will still get one. did you check your cc payment and see if it went through?

Re: Chanel Updates

Mine also just came in, but I feel so bad for everyone who received an empty box or whose order was cancelled.  😞

Re: Chanel Updates

Update on my camellia order. So they shipped mine with an empty box. And I got off the phone with them right now and they said there are no more left and they would just have to refund my card. I ordered on Friday by the way.

Re: Chanel Updates

Oh no!  I am so sorry to hear that! 😞

 

I really hope you can get one from the restock...

Re: Chanel Updates

Thanks so much!

Re: Chanel Updates

Sorry @PrettyPaint! I called Saturday, in hopes of being able to fix the issue before it sold out. Supposedly I have a replacement on its way to me, but the box is weighing in at 0.5 pounds. I'm slightly worries I'm getting an empty box.

 

FWIW, it looks like the product page says it's coming back 1/25/2017 - maybe try calling back and see if they can save you one from the restock?

Re: Chanel Updates

That is outrageous, an empty box? Where do you see the weight? Mine is arriving tomorrow, I better check that.

What a cluster**** on Chanel's part.

Re: Chanel Updates

As long as UPS didn't flag it as an empty box, I think you should be cool. Mine weighed .5 lbs, and tracking said the merchandise is missing and empty carton was discarded. I think as long as your package is moving, you're probably fine. I never actually got the box because it sounds like UPS trashed it. I still don't understand...haha.

Re: Chanel Updates

Thanks! I asked them if they could save me one and they said no.

 

--And I just got an email that my camellia order shipped (the one I thought was cancelled due to the empty box), so who knows what will arrive....Haha.

Re: Chanel Updates

I got the same answer, minus the offer of an overnight shipping code. The original order will be cancelled and the credit card refunded, then we are on our own to catch it or not when it goes up again.

Re: Chanel Updates

Boo. Sorry you had bad luck too. Hopefully they will restock a decent amount.

Re: Chanel Updates

@PrettyPaint Bummer. I just sent you a PM!

Re: Chanel Updates

@Libellules you will get it. Mine had the same weight! 🙂

Re: Chanel Updates

Thanks @luvgloss13! That's actually really reassuring 🙂

Re: Chanel Updates

YW! I was concerned when I saw the low weight! lol. 

@Libellules

Re: Chanel Updates

Update- site says 1.25. 🙂 So there is hope for us all. 😊

Re: Chanel Updates

Quick question, I never received a shipping confirmation for my Camelia powder, and I'm not sure how to check my order status on their website. Any suggestions on how to do that? Also, if it was cancelled would I have got an email?