[Update 6/1] We wanted to remind you that starting June 3, the Beauty Insider Community ✨Forum✨ will become read-only with no new
...read more
[Update 6/1] We wanted to remind you that starting June 3, the Beauty Insider Community ✨Forum✨ will become read-only with no new posts or replies being made. The Forum will officially retire and become inaccessible come August, so now is a great time to screenshot posts, photos, or conversations from the Forum that you want to save in your personal files.
To our bold, creative, and always curious Beauty Insider Community ✨Forum✨ members:
We’re sharing a bittersweet message today—this coming August we will be retiring this Forum. We know, we’re bummed too.
For more than 15 years, our Beauty Insider Community has been a place for Sephora die-hards to talk about their favorite products, ask questions about routines, and show off their favorite looks. While this was a difficult decision, we've loved seeing this group thrive and we're incredibly proud of what we've built together.
We'll be here every step of the way as we start to wind things down. 🤝 Here's what to expect along the way...
June 3: The Forum will become read-only and will only be accessible on desktop or mobile (no more app!). This means that you have until June 3 to make your final contributions to your favorite threads (Masking Challenge! Shop Your Stash! April Hauls!), revisit any favorite posts, and connect with your fellow BIC-ers.Your Community profile will also be retired on June 3, and your profile photo will be replaced with Winky. REMINDER: Community Gallery is not going away, so your Gallery posts and profile are here to stay!Mid-August: Community Forum and its posts will no longer be accessible.
Have no fear! There are still plenty of ways to stay connected with us:
📷 Gallery: Post your selfies, shelfies, hauls, and more
💯 Ratings & Reviews: Sound off on products
🗨 Questions & Answers: Help others with your wealth of beauty knowledge
🤳🏾 Social: Follow us on Instagram and TikTok for the latest Sephora news and drops
We are immeasurably grateful to you for your engagement and enthusiasm on this platform over the years. You made this a safe space where everyone felt seen and accepted. We may be signing off here, but you will always be welcome at Sephora. Thank you for everything!
Read on for more info and FAQ about the transition:
When is the last day I can use the Forum?
The last day to contribute new posts and content to the Forum is June 3. Starting June 3, Forum content will remain available in a read-only state until early August, so be sure to copy or take any screenshots you may want to save in the meantime!
Will I still be able to send private messages (PMs) to other community members?Private messaging will no longer be available once the Forum becomes read-only on June 3. After that, we hope you’ll continue connecting with fellow shoppers in other ways by posting in Gallery, Ratings & Reviews, and Q&A.
If the Forum is going away, how do I get in touch with Sephora?
There are still ways to connect with us! Find us on social, or head to our customer service hub here: sephora.com/beauty/customer-service
Will Reviews, Q&A, and Gallery continue to be supported long‑term?
Yes! We hope you continue posting your selfies, shopping hauls, and videos on the Gallery, sounding off on products in Ratings & Reviews, and sharing your beauty expertise in Questions & Answers on product pages.
What happens to my profile picture?
Customized profile photos will be going away on June 3 as part of the Forum closure.
What happens to my username or nickname?
Your Community username is here to stay! It will continue to be associated with any Gallery posts, Ratings and Reviews on product pages, or Question & Answer content you share.
What happens to my badges, ranks, or status levels?
We will say goodbye to Community badges and ranks (for example, FRESH FACE II, RISING STAR III, ICON I) when the Forum retires. Your Beauty Insider tier (Insider, VIB, or Rouge) or any progress on active Beauty Insider Challenges will not be affected! Your BI points will also be unaffected.
Will all my content go away?
Only your Forum content—including your profile (sephora.com/profile/me) and posts—will be going away as we say goodbye to the Community Forum. We encourage you to continue sharing content with your fellow Sephora shoppers on the Community Gallery, Ratings & Reviews on product pages, and Questions & Answers on product pages!
Is there a way to save my posts?
We encourage you to save down any photos or screenshots you want to keep of your beautiful Forum content before it closes! To see all of your posts, go to the Forum home at community.sephora.com and then click “My Posts” to see your activity history.
How long will I have access to save my content ?
You will have the ability to screenshot or save any of your content until the Forum closes in August.
What will happen to all my profile/account information?
Your Community profile (sephora.com/profile/me) will go away as we say goodbye to the Community Forum. You can continue to view your other Sephora information in the following places:
-Beauty Preferences: sephora.com/profile/beautypreferences
-Beauty Insider Summary: sephora.com/beautyinsider
-Account Settings: sephora.com/profile/myaccount
Will old Forum content redirect somewhere else on sephora.com?
Starting in August, previous Forum threads will be redirected to relevant shopping pages on sephora.com or, in some cases, the Gallery.
[Update 6/1] We wanted to remind you that starting June 3, the Beauty
Insider Community ✨Forum✨ will become read-only with no new posts or
replies being made. The Forum will officially retire and become
inaccessible come August, so now is a great time to screenshot posts,
photos, or conversations fr...
Reply:
Hi everyone! It's been hectic and I can't believe that that the end of BIC is here already! I shared a while ago that I had starte
...read more
Hi everyone! It's been hectic and I can't believe that that the end of BIC is here already! I shared a while ago that I had started a blog, called Makeup Happy Hour (makeuphappyhour.com) or just go to makeuphappyhour (dot) com if there's a problem with the link. I haven't been too active there or on the socials (@makeuphappyhour on Instagram, TikTok and YouTube), but would love to have you join me! Anyway, I posted two things over there on my blog: 1. A new blog post with some memories, stats, and thoughts on Sephora's BIC shutting down. 2. A general interest form where you can put in your contact information if you want to be notified about a new community when information becomes available. If you dm'd me, I've got your information and will respond in the dm's, but feel free to sign up too. That way, we can reach out directly once there's new information but it's complicated, lol! Also please join the Discord posted below and I'm sure there will be updates there, thanks for setting it up @makeitup305 ! Love you all and really hope we can stick together in the future - this place has meant so much to us over the years! INTEREST FORM on the home page:
Reply:
I've been having trouble getting some screen names to come up on the PMs. I know one BICer does have her PM set up, so I don't th
...read more
I've been having trouble getting some screen names to come up on the PMs. I know one BICer does have her PM set up, so I don't think it's that. Any idea what's going on, or a work around?
Reply:
Hi there. I would love to suggest something if that's okay. Multiple toners, plus a serum stick, plus moisturizer can sometimes cr
...read more
Hi there. I would love to suggest something if that's okay. Multiple toners, plus a serum stick, plus moisturizer can sometimes create pilling or trapped residue especially if there are silicones/film formers/heavy humectant stacks involved. If you want you could try=1 cleanser1 hydrating toner with glycerin or panthenol1 treatment serum1 one moisturizerand then adjust based on how your skin feels.
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