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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
Hi @candacebt, @KatieBT,
Do you know when the Kat Von D 10th anniversary eyeshadow palette would be released in Canada? According to trendmood1 it will be released May 21 in Sephora but I think that's in the US.
Thanks!
Hi @candacebt @RachelBT @KatieBT,
Can any of you shed any light on the stock of this:
The shade range online has been dwindling progressively, and now when I actually click the link for the product I get the "Product Not Carried" page. I just got a sample in store a few days ago, but now I'm wondering if this is being discontinued with the Forever Undercover taking it's place? It would be a shame since the lightest shades in Undercover are much too dark for me.
Thanks so much for your help!
Hi @candacebt @KatieBT will this brand be coming to Canada:
https://m.sephora.com/edible-beauty
Thanks!
@candacebt, will this be available to canada soon? https://www.sephora.com/product/customize-it-your-skin-but-better-cc-cream-kit-vol-2-P427735
In the description it says available for Canada but it takes it out of my cart when I switch to the CAD site.
Thanks!
@GG84 so sorry for the confusion! Thanks for calling this out. Unfortunately, this is still not available in Canada. We are trying to see if we can have this removed.
Hi @candacebt @KatieBT @RachelBT - the Givenchy Chinese New Year lipstick was supposed to be launching today but I can't find it on the site.
Could you please let me know when this will be going live?
https://www.sephora.com/product/chinese-new-year-le-rouge-lipstick-P427520?skuId=2024453
Thanks!
Hi @Mochapj, this will be available in early February 🙂
@Mochapj I was able to picked it up in the Vaughan Mill store yesterday. So, try any of your local store that carry Givenchy. Good luck
Thanks @SalBing !
i called my local store yesterday to ask for it and they told me it was online only. I popped in anyway and managed to get the last one 🙄
Why is the UD heavy metals palette on sale in the US but not in Canada? The same goes for the KVD quad posted below? Would it be possible to have an answer please. I don't think that it's fair at all. Why is Canada always getting screwed over????
https://www.sephora.com/product/heavy-metals-metallic-eyeshadow-palette-P425746?skuId=1995786
Why is the Becca Rose Quartz only available to the US?
https://www.sephora.com/product/shimmering-skin-perfector-pressed-rose-quarts-P412430?skuId=1877356
And why is the KVD quad on sale in the US and not Canada?
https://www.sephora.com/product/shade-light-eye-contour-quad-P407872?skuId=1776863
Thank you