Sephora Canada Site Product Update Thread

[candacebt]

UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771

Hello Canadian BTers!

I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.

That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.

I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.

Okay on to the info! Here's what I know (previous releases in spoiler):

New Launches / LE products

Spoiler

Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am.

Spoiler

Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date. 

Spoiler

Spoiler

Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12

Spoiler

Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT

Spoiler

• Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!!
• Too Faced Sugar Pop Palette - End of July, around 7/27
• KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows. 

• JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it.

KVD

• Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo) 
• Metal Crush Eyeshadows - confirming

Restocks

Spoiler

Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT

• KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm

Brands

Spoiler

Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am.

• St. Tropez - Coming back soon! 
• Drybar - TBC, but don't give up hope! 
• Omorovicza - Coming back! Target date is Fall (Sept)
• Ardency Inn - Coming Soon 
• Dr. Jart (except acne / SPF skus) - 8/27
• PMD - Fall (Sept / Oct) 
• LaVanila - 8/27 (just deodorants, no fragrance or body lotion)

If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!

[Chickibum]

Any word yet on when the Armani Luminous Silk Powders will be in stock? 

[titi8750]

KVD Bow and Arrow is back in stock along with some other colours!

[Melissa136]

I had Double Dare in my basket, and when I went to put in a promo code, it was gone. They seriously need to fix this issue. Every time the colours come back in stock, it says there are only a few left which is really just 1 left since I always double check to see how much inventory they truly have. Why can't they send the warehouse more than 10 each time, I feel the US site has had the colours in stock consistently for awhile now, and Canada is still waiting since they were released. At this point in time, I seriously want to be able to order from the US warehouse again and pay the duties. The duty was only a couple cents, not too drastic for so much variety and inventory.

[SalBing]

Because I cannot manage to get the Bow and Arrow last nite, I tried my luck to see whether there is some in store this morning.  I did not see B&A but I saw DD.  So, I got one.   There are still 2 left when I leave.  If u are close to the Markville mall in Markham, give it a try tomorrow.

[titi8750]

It is very frustrating and I don't understand why it is such an issue to get it back in stock. 

I didn't even see that DD was in stock, fortunately I already have that one.

[fatimamummy]

I was online when you posted it  so I immediately put it in my basket but when I tried to checkout it send me back to basket showing B&A is OOS. I wonder if it was a glitch or the lippie actually was up because I do not get the email notification for it being in stock.

[titi8750]

I didn't get the notification either, just happened to be checking (as I always do) but I got the email that it shipped this morning so we will see in a few days what is sent.

[SalBing]

Oh lord....  It is oos again,  I manage to only get in my basket for one min. ;(

[titi8750]

Seriously?! That is ridiculous. Once it is in your basket it should be IN your basket.

[SalBing]

Girls, the Hourglass Edit palette is live.  

[jeannie11]

Trying for the impossible here… will Canada get the newer Viseart Eyeshadow Palette, ITEM 1665645 in COOL MATTE 07?

We only have the 4 eyeshadow palettes and I wonder if Sephora will ever carry the new colours.  I'm doing so much non-Sephora shopping these days.  

[SalBing]

Hi Candace and Katie,

How about the Bobbi Brown Shimmer Brick?  I'm looking for the New and Limited Edition color Pink Sunset

http://www.sephora.com/shimmer-brick-bronze-P270545?skuId=1726611&icid2=brand:bobbi%20brown__p270545...

[KatieBT]

Hey SalBing, 

Looks like it's live on .ca!

Thanks, 

Katie

[Intyale]

The Kat Von D Transformer Liquid Lipstick in Superliminal is in stock on the Canadian website.

[titi8750]

Got it finally...thank you for posting about it!

[Mochapj]

Hi Candace, Katie,

   When will this MJ Sky Liner set be available to .CA?  Thanks

http://www.sephora.com/the-sky-liner-petite-highliner-gel-eye-crayon-collection-P399779?skuId=171807...

[k617]

Lately with all the new releases in the U.S. I'm really feeling left out as a Canadian customer. The YSL special packaging lippies have been available to the U.S. For weeks but there is still nothing on the Canadian site, and no updates nor answers to our questions. and now this Hourglass palette?? Again, nowhere on the Canadian site!

You need to do better than this Sephora. 

[shopaholic15]

Another question:

Will the Canadian site carry Marchesa? It's on sale (at a ridiculously amazing price on the American site) but not available at all for us.

Thanks!

[KatieBT]

Unfortunately we won't be carrying Marchesa on the Canada site. 

Sorry about that!
Katie

[shopaholic15]

Question:

When will the Glamglow Gift Sexy set be available for Canadians? It's been live on the US site for about a week.

These delays are giving me anxiety of holiday sets to come #firstworldproblems

[KatieBT]

Hey shopaholic15,

The set is now live on the Canada site! 

Thanks, 
Katie