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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
Give Me Some Lip is coming this week!
Metrotown Vancouver store has it
It was available couple days ago, then it's gone! I just purchased mine from my local store, they have plenty in stock.
Oh good to know! Which city are you in, ivyxox?
You can also try "find in store" on the product page.
Toronto 🙂
Any news of when to expect Urban Decay's recent release of new lip liner colors? Bad Blood,Blackmail,Bittersweet,1993,& Stark Naked?
I know this thread is for online updates,but I'd really love to know if you have any info at all about Urban Decay shipments to physical Sephoras,too! My Sephora has been wiped out of soo many UD products for ages,and they say they haven't had a UD shipment in weeks & weeks.I thought it might just be specific to that store,but I've read a lot of other Canadians saying the same thing,their stores haven't had UD shipments in weeks/months! 😧
Thanks so much for doing what you can to help keep us informed,Candace!
Hey dreambean - We are waiting for the brand to ship these guys, expecting them around 8/22.
The brand is dealing with really high demand and is getting products to us as quickly as possible, but there will definitely be some delays for a little while. Thanks for your patience!
Awesome,thanks so much for the info! I really appreciate your help (。^‿^。)
You're right dreambean, the Vancouver flagship store is almost empty of Urban Decay--most of the eye liners are out of stock, and the UD display was nearly empty the night of the Rouge event. I wonder what's up?
So weird,eh?! It's been an issue (at least at my store) long before the new warehouse dealio,so it's not like it's just that there's delays because of that.
It makes me sad to see all those empty displays! 😧 It's especially frustrating for items that are lower to the ground,I'll think,"Oh yes! There's the thingy I want!" and crouch down to grab it only to see a gaping hole on the shelf.Boo.
Will we be getting the Buxom Gel Lipsticks? Thanks!
http://www.sephora.com/big-sexy-bold-gel-lipstick-P398927?skuId=1740109
Hi The VIB Rouge hotline said that the bite 250 perk is up there, but just waiting for the Canadian warehouse to stock it. Should be up soon, but she could not give me a time or day.
@CandaceBT, when is the bite 250pt perk going to be available online for Canada?
Thanks!
Hi guys! I'M SO SORRY. We had an unforeseen system issue (your favorite, I know), and the perk will be live on the Canada site tomorrow. (We're really killing it this week, huh? ;)). There will be plenty of stock though!
Thank you Candace, hope you and the new addition to your family are doing well! And the shoppers of Sephora are taking it easy on you.
I got the email too but I can't see it anywhere,hopefully soon.
I just got an email 20 minutes ago promoting the bite perk, but when I go to reward page, there's nothing. Is it OOS already?
I just got the email too. Also, I see this on the rewards boutique page... the button is there but it goes nowhere.
I got this email too but nothing on Rewards page.
@candace anything on JEM??? I know I keep asking but I am sooo beyond excited for this! I want the details 🙂
THANK YOU!!!! 🙂