Sephora Canada Site Product Update Thread

[candacebt]

UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771

Hello Canadian BTers!

I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.

That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.

I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.

Okay on to the info! Here's what I know (previous releases in spoiler):

New Launches / LE products

Spoiler

Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am.

Spoiler

Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date. 

Spoiler

Spoiler

Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12

Spoiler

Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT

Spoiler

• Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!!
• Too Faced Sugar Pop Palette - End of July, around 7/27
• KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows. 

• JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it.

KVD

• Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo) 
• Metal Crush Eyeshadows - confirming

Restocks

Spoiler

Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT

• KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm

Brands

Spoiler

Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am.

• St. Tropez - Coming back soon! 
• Drybar - TBC, but don't give up hope! 
• Omorovicza - Coming back! Target date is Fall (Sept)
• Ardency Inn - Coming Soon 
• Dr. Jart (except acne / SPF skus) - 8/27
• PMD - Fall (Sept / Oct) 
• LaVanila - 8/27 (just deodorants, no fragrance or body lotion)

If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!

[stargazer89]

Aw shoot 😞 i dont thing i changed my preferences to the US... that so weird

EDIT: I'm on Canada checkout and everything is still in my basket o.o

[k617]

I just tried that and it stays in my basket but says out of stock. Are you sure you're on Canada checkout? If you're on the Canadian site, you should see the flag on the top right corner.

[stargazer89]

Found this too. Am I on the American website or do you girl see them too?

http://www.sephora.com/customized-skincare-favorites-bag-P397349?skuId=1702521

[Mochapj]

I think you're on the US site.

I get the restricted page when I click the link.

[Brie514]

Any news on UD concealer being stocked in Canada? 

[candacebt]

Hey there, still working on a date for this. The brand is dealing with very high demand, so we are waiting for them to ship a few different products to us. Hold tight!

[candacebt]

Is it a new concealer that's live on the US site? A link or full product name would be super helpful. 

[Brie514]

I'm looking for the shade light neutral. It has been out of stock in my local stores and online for months.

http://www.sephora.com/naked-skin-weightless-complete-coverage-concealer-P392854?skuId=1678937

[stargazer89]

http://www.sephora.com/naked-skin-weightless-complete-coverage-concealer-P392854?skuId=1678937

[veronika23]

Candace any news on JEM?????

[candacebt]

Not yet! But the US release isn't until mid-Fall, so we have some time. 🙂

[k617]

Candace, @candacebt would you please check on this YSL as well? It was listed as a Rouge exclusive that's coming soon on both the Canadian and U.S. Sites but I got the discontinued notification today and now it has disappeared from both sites!

[candacebt]

Still running this one down, k617. Working on getting an answer!

[k617]

Thank you!!

[k617]

Candace, any updates on this please?

@candacebt

[butterblume]

Omg I would love to know if this will be back too. I neeeeeeed it!

[Lunality]

Hi Candace, can you also check when Sephora will be restocking the Yves Saint Laurent Rouge Volupté Shine in 7 Rose Infinite and 8 Pink in Confidence. THanks!

 http://www.sephora.com/rouge-volupte-shine-P377710?skuId=1484799&country_switch=us&lang=en 

http://www.sephora.com/rouge-volupte-shine-P377710?skuId=1484807&country_switch=us&lang=en 

[candacebt]

Sorry Lunality, unfortunately these skus will not be coming to the .ca site. 

[fatimamummy]

Hi Candace, it's not about a product but can you please confirm if Epic rewards will be released in working hours or they can go live any time after midnight.

[candacebt]

They will be released during working hours for PST and EST. Canadian Epic Rewards will be released at the same time as the US. 

[ivyxox]

Any idea when it will be live? 9am PST?