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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
Hey spiderlashes - running this one down for you now. Will follow up!
Thank you Candace! 🙂
They are available now.
When I do a search they don't come up, and in my loves list they still say they can't be shipped to canada. Where did you see them?
Oops my bad. I think I accidentally switched to the US side. Btw, the Bay and Guerlain boutique both have these in stock. I have seen them in the store, they are very pretty!
No worries, I do that too sometimes and disappoint myself. 🙂 I have to find my way to the Bay soon, I can't wait to try these!
Is CAUDALIE Premier Cru The Cream 100 point perk going to be available for Canadian?
I saw this on the FB page x_x; Sorry to be the bearer of bad news,hon!
I'm not loving us having different point perks..Hopefully this won't be a trend,but I can' t help but think we'll be getting the stuff they can't shift from the US site.Fingers crossed I'm just being cynical,haha >w<;;;
I'm not surprised. We probably don't get any perks where the packaging doesn't comply with Canadian standards (i.e. bilingual, listed ingredients, etc)
Thanks for the info! Actually I'm not surprised that we are not getting it lol. These are probably leftovers from previous promos.
Yeah,that's what I'm assuming at this point,as well (◕⑃◕); I'm really hoping once they settle into a good groove with the new warehouse our sample section & promos will improve.
That was a promo code not long ago... I don't get it... 100 points (100$) or buy for 25USD/35CAD to get this. This isn't the first time this happens... so stuff they are willing to give out with purchases can also cost you 100 pts... UGH
Yes First it was one of the three choices of products for VIB promo and after other two choices sold out, they make it a promo on its own and now it is going to be 100 pts perk?
Is there any chance we get back LAVANILA ?
Yes it is coming back next week. Just the deodorants, no fragrance or body lotions.
Thanks Candace, I am all good because I only use their deodorants 😉
Hi Candace! I'm still checking frequently, looking for the new Give Me Some Lip set. Any news on when it will be available on the Canadian site? Cheers!
Give Me Some Lip is coming this week!
Metrotown Vancouver store has it
It was available couple days ago, then it's gone! I just purchased mine from my local store, they have plenty in stock.
Oh good to know! Which city are you in, ivyxox?