Sephora Canada Site Product Update Thread

[candacebt]

UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771

Hello Canadian BTers!

I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.

That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.

I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.

Okay on to the info! Here's what I know (previous releases in spoiler):

New Launches / LE products

Spoiler

Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am.

Spoiler

Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date. 

Spoiler

Spoiler

Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12

Spoiler

Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT

Spoiler

• Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!!
• Too Faced Sugar Pop Palette - End of July, around 7/27
• KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows. 

• JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it.

KVD

• Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo) 
• Metal Crush Eyeshadows - confirming

Restocks

Spoiler

Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT

• KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm

Brands

Spoiler

Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am.

• St. Tropez - Coming back soon! 
• Drybar - TBC, but don't give up hope! 
• Omorovicza - Coming back! Target date is Fall (Sept)
• Ardency Inn - Coming Soon 
• Dr. Jart (except acne / SPF skus) - 8/27
• PMD - Fall (Sept / Oct) 
• LaVanila - 8/27 (just deodorants, no fragrance or body lotion)

If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!

[violacrayola]

If someone could please answer/confirm:

I love shopping deals and sales but I've observed that the Canadian website barely has any deals in the sales department compared to the US site. I mean I know this has always been the case, but we are limited to ...1 page and the US has 3. Most of the products in the sales section are Sephora products that we do have available so I would assume it would only be fair we receive it as a discount as well. Just an observation of mine please address! I'm not complaining nor am I upset I just wanted to know if this was related to the previous shared warehouse, and if it was will we be offered more sales items like the US now that we have our own warehouse?

Thanks in advance!

[ivyxox]

I feel like this question has been asked many times here, but still no answer. When is "give me some lips" set going to be available in Canada? Thanks!

[tbuss]

It was available this morning for a couple hours and now its gone again.  I'm keeping my eyes on it!!

[MisfitIsle]

I emailed then twice now asking about it and still no response. 

[fatimamummy]

Hi Candace, Any word about KVD evelasting liquid lipsticks Out of 28 shades only 12 are available on Canadian site.

[candacebt]

I'm hearing end of the month for the restock. 

[fatimamummy]

Thanks Candace.

[Melissa136]

I went back to Fairview, and they said they haven't been receiving shipment of KVD. I think it's an issue with the warehouse, because I believe Canadian stores will now be getting their shipments from the warehouse instead of the US. Also, my store was completely out of Urban Decay, and majority of UD is OOS online as well.

[Chickibum]

I've been 2 stores and they both said they haven't received UD shipments in a long time, and aren't expecting any 😞

[veronika23]

@Candace. The new KVD studded lipsticks are on the site an of course Canada is missing some. Can you please provide an ETA for these. Missing solo, halo and mercy.

Thanks!

[candacebt]

Hey veronika - stated above! 🙂

KVD

• Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo)  

[veronika23]

haha crap. Didn't see that. THANKS!  Do you know if it's the same for the stores?

what's going on with JEM?

Thanks!

[k617]

Ugh. Mercy is the one I want most! 😞

[Chickibum]

Is Sephora discontinuing Urban Decay in Canada? Many things are OOS online and my store told me they haven't gotten any UD shipments in 2 months and they don't know if they'll be getting any at all. If this isn't happening, can you tell me when the 24/7 lip liner in Venom will be coming back?

[shadow1021sqsq]

Will this be available in Canada? http://www.sephora.com/rouge-pur-couture-lipstick-collection-P400701?skuId=1663848&country_switch=us...

[candacebt]

This is now in stock on the .ca site!

[stargazer89]

 People.... Breathe in, breathe out...

Looks like it's here.

http://www.sephora.com/give-me-some-lip-2-P399824?skuId=1736297

[lachaton]

The new Give Me Some Lip set is up for Canadians now.

[ivyxox]

It's OOS again!

[shadow1021sqsq]

It is available in store. Metrotown, Vancouver

[Mochapj]

This also appears to be on the US site... 😞

I get the page doesn't exist on Canadian site.