Can I use my Sephora Insider points in store?

[UltasBiggestFan]

@Swiftie8987 take your business to Ulta. These guys don't care about you, as evidenced by their support of DJT in the 2024 election. You deserve better girl!

[Swiftie8987]

Hello @UltasBiggestFan. Thank you for your offer but there are multiple reasons why I will decline/ not go to Ulta. 1st of all all the questions I have asked Sephora, they have given me very helpful answers back as well as may tips. 2nd I do not have a ulta around me and I will NOT fly many hours to get to one. Lastly, why do you have the Sephora app if you are “Ultas Biggest Fan”???

[SportyGirly125]

@Swiftie8987 Sephora employee here.

Yes you can redeem your points in store.  Just let the person at the register know.  We have a display of what we have in stock or you can call the store.  We are busier now because there is a sale going on.

[Swiftie8987]

Hello @SportyGirly125.I was curious if I still get my points and a birthday when I order online?

Thank you. 

[SportyGirly125]

@Swiftie8987 @It depends when your birthday month was. Online you have to spend at least $25. In store you don’t have to spend anything. 

[Swiftie8987]

For my free birthday gift can I just redeem the 250 points or do I have to redeem an actual item? (In store)

[SportyGirly125]

@Swiftie8987 You can ask for points. 

[lindinhah]

Hey, so I’ve been asked here in Community about samples. Just wanted to confirm with you, as a Sephora employee, is I just ask the cashier for samples you guys can give it to us? 
thank you 🙂

[SportyGirly125]

@lindinhah Yes you can ask at the register if we have samples. Sometimes we have them and other times we run out but ask because sometimes we get so busy during the sales. 

[makeitup305]

@Swiftie8987 yes, but the selection varies by store and they don't always have the same products as online. You can also get your bday gift in store.

[Swiftie8987]

Ok! Thank you so much @makeitup305. That will definitely help the next time I am in store and have many points. 😁