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Post in Customer Support
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sweetmiss
NEWCOMER I
‎11-14-2017 12:18 PM
‎11-14-2017 12:18 PM

pending order

Why has my order been pending for about 5 days?

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RichardBT
ALUM II
‎11-16-2017 04:25 PM
‎11-16-2017 04:25 PM

Re: pending order

Hi @sweetmiss,

 

We're so sorry for the delay in your order. Due to high volume, your order might experience up to 8 business days delay. Flash 2 Day shipping might experience a 1 business day delay. 2 Day, 1 Day and Flash 1 Day shipping will not be affected. We apologize for any inconvenience that this may cause. Thank you for your continued patience while we work hard to ship your package!

 

Cheers,

 

Richard

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