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Post in Customer Support
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missing samples once again

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just opened my package, and noticed that once again, I did not receive any samples. truly disappointing. 

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Re: missing samples once again

I’ve had the same issue with every order I’ve placed this year. It’s so frustrating. In previous years ordering if they were out of the sample I wanted they just sent something different. 

if you regularly aren’t even going to provide any samples for over a year why not just remove the option for us to add them. It’s such a nice perk and so disappointing when you don’t get anything. I’d rather just not be given the option and then I wouldn’t be disappointed.

Re: missing samples once again

Hi @modeeee

 

I'm sorry to hear that. I will send you a PM!


Regards,

Danee

Re: missing samples once again

@IzaMay I'm sorry to hear that! I will send you a PM to help. 

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