missing item

[casey91060]

hi there, I received my order today. Despite the weather conditions, the order arrived on time which I was really happy about, but when I opened the box I noticed that I did not get my perfume set. 

[LaurieBT]

@casey91060, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this. 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

[casey91060]

@LaurieBT hi, i just sent you a private message