i need help

[danlelllle]

my Sephora gift cards numbers got scratched off for the pin and I’ve been trying for an half an hour to figure out what numbers are on the pin and I don’t know. Does anyone know if there’s anyway to scan a Sephora gift card or if there’s any other tactics I can try to find my pin?

[LaurieBT]

Hi @danlelllle,

My apologies! We don't have a way to retrieve the pin number, but I'd recommend checking with your local Sephora store to see if they can still redeem the gift card in store for you.

Best regards,

Laurie 

[Roweal]

I over-scratched 4 digit from my card  but my pin is still very intact, please how do I redeem  the missing numbers .

[DaneeBT]

@Roweal In order for me to look into this for you, I will need at least the first 12 digits of your gift card number. It looks like your private messages are currently turned off. Please send me a private message with a clear photo of your gift card or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!

[Roweal]

How can I recover an overscratched digit number. However my pin is intact but can’t figure out 4 over scratched numbers