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Post in Customer Support
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cancel order with reward points using klarna

I placed an order but canceled it because it was going to ship to my old address. I used 750 rewards points and it still hasn't return to my account can anyone help me with this. Also I used klarna and I want to reorder everything but I don't want to be charged twice how long does it take for klarna to return my money. but more importantly my reward points I need them back. 

2 Replies

Re: cancel order with reward points using klarna

@chrystiec I see that the points have now been returned to your account. 

Re: cancel order with reward points using klarna

yes but I am not happy with fact that it will take klarna a whole month to refund me back my money

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