Re: Return Product for Store Credit
Hi Aly711, I'm sorry to hear the foundation you purchased is not working
out for you! If you do not have the receipt but the item can be located
in your Purchase History, the store should still be abl...
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SEPHORA POINTS
I recently purchased a product from Sephora without using a card/or
giving my email address. Is there a way to redeem the points from the
receipt?
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Re: SEPHORA POINTS
Hi sj1130, I can assist you with this 🙂 I'm sending you a PM now.
Always, Danee
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Can I get my birthday gift in advance?
My birthday is in July but I already know that I will not be in the
states for the whole summer, therefore I'm wondering whether I could get
them before I leave...( Actually it's also fine if I could ...
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Re: Can I get my birthday gift in advance?
Hi Snowe524! Regretfully, you won't be able to redeem your birthday gift
online earlier than two weeks before your birthday and two weeks after
your birthday. Although, if you were to pick it up in-st...
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Wrong email linked to my beauty insider account
Hi, I got a beauty insider card last summer in Sephora store and made
account here on Sephora just few minutes ago. I think the card I have is
linked to a wrong email. My account does not show how man...
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VIB question
while looking at the benefits for the VIB status, i noticed it said "
free shipping 1x" and i was just wondering what that is and how to use
it.
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Re: VIB question
Hi @nmb87, I will send you a private message with more information
shortly. Thank you. Best Wishes, Janean
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VIB confusion
When I shopped in store and made a purchase I received a Sephora VIB
card but when I log into my account online it tells me I need to gain X
amount of points before becoming VIB. Why is it like that?
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Re: VIB confusion
Hi Daggg, It looks like your BI card is not linked to your online
account. I'm sending you a PM to help you link the two together! Always,
Danee
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My order still has not come
So I ordered 1 week ago and it said it would take 4 days to get
delivered at my house now i am getting very curious because it has been
6 days and it still has not come. My tracking information says t...
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Re: My order still has not come
Hi xoxmikaaa, I'm so sorry to hear you haven't received your package!
I'll send you a private message in just a moment to help. Always,Danee
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Broken Palette
I ordered the Kat von d monarch palette Wednesday after seeing it back
in stock and received it Friday afternoon and when i opened the box two
of the pans had been cracked (wrath of course the one i w...
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Re: Broken Palette
Hi SephorasAustin, I'm sorry to hear your palette arrived damaged! I'm
sending you a PM to assist you with this. Always, Danee
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Re: whats the best face primer
Hi andraalpert, I'll be happy to recommend a few face primers based on
your skin type and concerns! Can you please reply with your skin type
(sensitive, normal, combination, etc.) and any concerns you may have?
Thanks! Always, Danee
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Selling Used Makeup on Ebay???
I am moving soon and have been looking at my makeup collection. I have
many powder-type makeup palettes that I am thinking of selling on ebay.
The majority of them have only been swatched and then put...
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Re: Selling Used Makeup on Ebay???
Check out facebook groups in your area. I am in multiple ladies only
buy/sell/trade groups on facebook and makeup is frequently sold/traded
on them.
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Re: Selling Used Makeup on Ebay???
eBay is strict on their no used makeup policy. I was selling Back-to-MAC
containers and they took down the listing since they said it was used. I
made the point that I listed it as used and for Back-t...
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Re: Selling Used Makeup on Ebay???
Since links aren't allowed, Google ebay cosmetics policy.Another
Poshmark, but their rules do state no used, even though you'll see a ton
on it - probably overload for the system to catch.
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beauty insider card and account
hi there i got a beauty insiders card in the store, they asked for my
email.. but when i made an account on the website it doesnt show my
points(though i know i have some) how do i add the card i have to my
account?
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