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198,805 Posts
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summerfridays broke
I bought my summerfridays lip balm in October and the area around the
cap cracked open. I love this lip balm and have hardly used it because I
wanted to use up my current lip balm before moving onto a...
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Re: summerfridays broke
@alaciras I'm sorry to hear that! It looks like your private messages
are currently turned off. Please send me a private message with your
order number or you can contact us by phone at 1-877-737-4672...
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"Unable to place your order. Please verify that your card information and billing address are correct."
I’ve changed it to paypal, I’ve used my card directly. i’ve changed my
address to my full address instead of abbreviated. I have no idea what’s
going on 😭😭 i just wanna place my order!!! I’ve ordere...
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Re: "Unable to place your order. Please verify that your card information and billing address are correct."
i have the same issue idk how to fix this
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Re: "Unable to place your order. Please verify that your card information and billing address are correct."
@liaaa1233, we're happy to check on this. It looks like your private
messages are turned off, and you can adjust your preferences in your
Community settings (on the browser only, not the app). If you ...
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Re: "Unable to place your order. Please verify that your card information and billing address are correct."
nvm yall im good now lol
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Re: "Unable to place your order. Please verify that your card information and billing address are...
@Riahko I'm glad to hear you were able to place your order!
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Re: "Unable to place your order. Please verify that your card information and billing address are correct."
I’m having the same issue!!! How did you solve it?
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Re: "Unable to place your order. Please verify that your card information and billing address are...
@vanian8 I recommend making sure the billing address entered matches
what your financial institution has on file. You are welcome to contact
us via phone at 1-877-737-4672 or via our live chat and one...
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Re: "Unable to place your order. Please verify that your card information and billing address are...
Pls help me too. My sephora giving error that unable to place order card
detail and billing information is correct.
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Old Employee Tax 2024
Hi. I was employed by Sephora in May of 2024 to December of 2024 and I’m
unsure of how I can access or request my tax forms online.
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Re: Old Employee Tax 2024
@helloimnadya It looks like your private messages are currently turned
off. Please send me a private message with your registered email address
or you can contact Sephora privately through Facebook, X...
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Sephora Credit Card
I'm going to say good bye to Sephora credit card after three-month use.
Would like to share with all of my experience. To be simple: Don't use
Sephora credit card! You have better choices.1. I got app...
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Re: Sephora Credit Card
Very helpful. I would like to add that every credit card account that a
person opens decreases the average age of their credit history, and
could cause their credit score to decrease for a while. I al...
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Re: Sephora Credit Card
I just made a $350 return back to Sephora credit card because I didn’t
like perfume fragrance. I received $350 credit . Is there anyway I can
request cash? I was not expecting this..
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Re: Sephora Credit Card
@bluivytwo, for online orders, the refund would be processed to the
original payment method if the return is received within 30 days. For
more information about the return policy for online orders, pl...
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Re: T4 slips
@HarounA, we're happy to assist. It looks like your private messages are
turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would lik...
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Re: Edit review
@Decands There isn't a way to edit a review, but we can remove it so you
can resubmit it. Please let us know which product review you would like
removed.
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Re: Edit review
Hi i would like to remove/update this reviewAlong for the Glide 6-Piece
Travel Brush Set. Thank you 😊
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Re: Edit review
@Decands I have removed it for you and it should come down from our site
within 24 hours.
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20% off code not working
I received a 20% off coupon in the mail, but when I input the code
online I get an error code: Sorry, this offer is only available for
select Beauty Insider members. If you have multiple accounts, thi...
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Re: 20% off code not working
@meghancon I'm sorry to hear that you are having trouble! Please contact
us by phone at 1-877-SEPHORA (1-877-737-4672) or through our live chat
and a Beauty Advisor will be happy to assist you with this>
www.sephora.com/beauty/customer-service
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Where can I find my temporary card number?
I recently applied and was approved for the Sephora credit card. I am
interested in making an online purchase but the card has not come in
yet. I see in some places it says a temporary card is availab...
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Re: Where can I find my temporary card number?
@positiveash It should be attached to your online account. I will send
you a PM to help.
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Re: Where can I find my temporary card number?
Where is this attached to the account? Only the last 4 digits are
visible.
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Re: Where can I find my temporary card number?
@jesielaine Yes, you will only see the last 4 digits of the temporary
card, but you should be able to select it as a payment method online and
it can be looked up in store. You should receive the permanent card in
the mail.
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How to merge in-store purchase to account
I made a purchase but never got the points added to my account. I would
greatly appreciate any help with merging the points I gained by this in
person purchase.
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Re: How to merge in-store purchase to account
@MomoHime94 We'll be happy to help you combine your accounts. It looks
like your private messages are currently turned off. Please send me a
private message with your phone number or you can contact u...
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What happened to getting 250 points for my birthday in lieu of a gift?
I don't understand why y'all make it so complicated. Every year I choose
one of your gifts and I'm disappointed. This year I decided to go for
the points but I can't find a way to do that. I used to f...
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Re: What happened to getting 250 points for my birthday in lieu of a gift?
@jerseycindy I'm sorry this option is not currently available. I
understand your disappointment and I will share this feedback with the
appropriate department for future consideration.
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help please
I got a 20% off coupon in the mail valid from the 6th-16th and it won’t
work it keeps saying i might have another account i definitely don’t can
anyone tell me why this would happen and how to fix it ...
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Re: help please
@hav1 I'm sorry to hear that! Please contact us by phone at
1-877-SEPHORA (1-877-737-4672) or through our live chat and a Beauty
Advisor will be happy to assist you with this>
www.sephora.com/beauty/customer-service
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Discount Code Not Working
I received a 20% off code that was mailed to me and when I tried to use
it, it says “Sorry, this offer is only available for select Beauty
Insider members. If you have multiple accounts, this offer ma...
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Re: Discount Code Not Working
@chubbycheeks926 I'm sorry to hear that! Please contact us by phone at
1-877-SEPHORA (1-877-737-4672) or through our live chat and a Beauty
Advisor will be happy to assist you with this>
www.sephora.com/beauty/customer-service
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