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200,602 Posts
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I didn't get my points on my order.
I ordered the Anastasia Modern Renaissance Palette today which would
have taken me from 548 points to 603 (I'm A VIB Rouge btw) but it
didn't. I noticed some technical issues on the site today so is t...
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Re: I didn't get my points on my order.
Hi @CharlaChristina, I have sent you a private message in regards to
this. Please check your messages when you have the chance. Thank you.
Best Wishes, Janean
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VIB
I bought $250 worth of things at a sephora location to maintain my VIB
rouge status, however, the employee did not correctly put in my email so
the amount spent was not added to my account so I have lost my rouge
status. What can I do?
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Re: VIB
Hi @Amariesworld, I am very sorry about that! I will send you a private
message so that I can help you with this. Best Wishes, Janean
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VIB Status Reset
I was a VIB Rouge before the status reset. This morning I ordered just
enough to maintain VIB status, however I logged in now and it was all
wiped in the yearly reset. I wanted to keep VIB at least but now I can't
afford to. Did I mess up? 😞
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Re: VIB Status Reset
Hi @LadySabra, I am very sorry for the confusion. I will send you a
private message shortly with more information about your account. Thank
you. Best Wishes, Janean
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Re: VIB Status Reset
In my experience, the points have never expired. My points are correct,
if a little glitchy today because of the new year. My issue is that I
spent the required amount to maintain VIB (not VIB Rouge) ...
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Re: VIB Status Reset
I had 977 points and was told repeatedly by store associates they didn't
expire. If that was untrue I will never spend a dime at Sephora again
and will return everything I purchased last month.
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Re: VIB Status Reset
Hi @Stacey1150, Points never expire. Your year to date spend is reset
every year. I hope this clarifies. Best Wishes, Janean
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Vib rouge
Hi! I recently became a vib rouge in November and I've been waiting to
make a purchase to receive it. Today I went to check out and it said
that I need to add more items to my cart to quality for it. ...
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Re: Vib rouge
Hi @smXO, I am very sorry for the delayed response. I will send you a
private message in regards to this shortly. Please check your messages
when you get the chance. Thanks! Best Wishes, Janean
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Re: Vib rouge
Hi @velvety, I am sorry that we have not responded in a timely manner. I
will send you a private message, so that I can help you with this. Best
Wishes, Janean
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Re: Vib rouge
I'm having the same problem! Are you getting "Add more items or remove
Rouge Requalifying Gift to proceed to checkout." when you try to check
out?
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Order sitting in Processing
hello, this is an all too familiar scenario.... I have placed three
orders over the last two weeks, no problems, great products. Placed an
order three days ago, order and it is sitting in the processi...
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Re: Order sitting in Processing
Hi @mrernie, I am very sorry about that! I will send you a private
message with your shipping information shortly. Thank you for your
patience. Best Wishes, Janean
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Points disappeared
I logged into my account to check the new birthday reward, and all my
points disappeared. I tried logging in and out, using Chrome and Firefox
and didn't help
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Re: Points disappeared
Hi @tara8977 and @LivRich, I am very sorry for the confusion. Your
points and status should now be showing correctly on your Sephora
account. Please log out and then log back in to see the update. If ...
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Re: Points disappeared
Omg mine too! It keeps trying to get me to sign up for rewards. I just
got rouge this year. I'm freaking out
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PLAY! by SEPHORA Updates
This thread was created to update PLAY! by SEPHORA subscribers on
changes and updates to our PLAY! program as they come. Check the updates
below to stay in the know! Update as of 1/3/17: We are so sor...
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The Beauty Board 'Tis The Season #Sweepstakes
Come one, come all! Enter for a chance to win the ’Tis The Season
Sweepstakes, and you could receive a $1,000 Sephora shopping spree.
Plus, ten runner ups will still reap a Sephora Gift Card worth $50...
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Re: The Beauty Board 'Tis The Season #Sweepstakes
i am a cancer survivor i dont have time to upload my pic embarassing ty
anyway gll
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Re: The Beauty Board 'Tis The Season #Sweepstakes
Hi, I was wondering what happens if you submit a photo and it sends you
the confirmation picture but you cannot see it on your beauty board?
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Re: The Beauty Board 'Tis The Season #Sweepstakes
@Anonymous try waiting about one hour, it should show up if you got the
confirmation 🙂
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Re: The Beauty Board 'Tis The Season #Sweepstakes
Make sure you're including #sweepstakes in the TITLE of the description
board. I made that mistake on my first entry
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Re: The Beauty Board 'Tis The Season #Sweepstakes
I reposted the pic and put the # it in the title it's not showing up on
my beauty board for some reason.
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Re: The Beauty Board 'Tis The Season #Sweepstakes
@AngilaJ if you get the confirmation, wait about 1 hour and it should
show up under your photos 🙂
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Re: The Beauty Board 'Tis The Season #Sweepstakes
Love my new BITE Lipstick! very creamy and makes my lips feel super
moisturized! @bitebeauty @Influenster #TheMatteCremeLip #contest
#sweepstakes
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Re: The Beauty Board 'Tis The Season #Sweepstakes
Hi @Anonymous @Ani77 @Anonymous @Anonymous Just a reminder that you must
head to The Beauty Board to post your look. This page is the official
rules so your posts won't count as valid entries unless y...
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Re: The Beauty Board 'Tis The Season #Sweepstakes
Spoiler (Highlight to read)Spoiler (Highlight to read)#Sweepstakes
Keeping the holidays bright with Clinique Mouisture Surge, Bliss Oxygen
Mask and Origins Eye Doctor #Sweepstakes Keeping the holidays...
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Want It Win It December Sweepstakes
Feeling lucky? For your chance to win our best SEPHORA COLLECTION
holiday exclusives—a Kissin’ Up Lip Gloss Set, More Than Meets The Eye
Palette, House of Lashes Holiday Gem Set, Blushed Bronzed and R...
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#ParisianChic #SephoraCanadaSweepstakes Instagram 11.07.16
Hi beauties 💋 We want you to be the first to get your hands on these
French inspired NARS Sarah Moon Limited Edition sets before anyone else!
Tell us how you achieve a street chic, Parisian it-girl l...
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#SephoraThanksYou #SephoraCanadaSweepstakes Instagram Sweepstakes 10/10/16
This thanksgiving, we want to spread some love! We’re thankful for you
and we want to hear who you are most grateful for. Enter to win an
E-Gift Card and a signed Nikkie Tutorials, Too Faced – The Pow...
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Re: Membership Card
At least you got a kit! My store refused to give me one claiming I don't
get one because I just "renewed"!! They have no idea what I'm supposed
to get for renewing my VIB membership. It's quite frustrating.
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