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201,176 Posts
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Re: I was charged twice!!!!
Hi Amariem39, I'm sorry to hear about this! I'm sending you a PM
shortly. Always, Danee
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Change of address for cosmo subscribers
How can I change my address so my cosmo subscription can be deliver to
me?
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Re: Change of address for cosmo subscribers
Hi @alondra0728, I moved your post to our Customer Support board! I'll
be sending you a private message shortly to assist. 🙂 Best Regards, ❤️
Raquel
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Re: Change of address for cosmo subscribers
@alondra0728 Great question! I believe a mod can help you out with
details on that. It is best to post your customer service question in
the Customer Support thread for better assistance. You will be ...
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no foil sample at all???
Okay... I know Sephora always sends online order packages with different
samples from what I chose online because of short storage or pure
laziness of the employees. But I just received an order with ...
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Re: no foil sample at all???
Hi @krayfree, I will send you a private message to assist you further.
Thanks! -Mali
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Birthday
Spoiler (Highlight to read)I accidentally forgot to put my birthday in
when signing up so it’s stuck on January first 1800 when my actual
birthday is November 18th.I accidentally forgot to put my birt...
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Re: Birthday
Hi @Rr7r, I have gone ahead and updated your Birthday to the correct
date in your Beauty Insider account. You may need to log out and log
back in to see the changes reflect. Thanks! -Mali
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Want to Show off Your Makeup Skills?
Want to share your makeup skills with the world? Show off your flawless
foundation for a chance to be featured on the @sephora Instagram
account. Just visit the Beauty Insider Community Gallery, uploa...
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Beauty Insider Points
Hello, I signed up with the beauty insider card about 6 years ago & used
my college email which I no longer have access to. I just created a new
account but I'm wondering if I can get my points from my VIB card
transfered to this account.
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1 Reply
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Re: Beauty Insider Points
Hi @Anonymous, I will send you a private message to assist you further.
Thank you! -Mali
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1 Reply
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Re: Cancel order
Hi @Shylap, I will send you private message to assist you further. Thank
you. -Mali
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How to enter code for PLAY extra credits
When ordering on line, how do you add the code for additional points for
subscribing to This PLAY? I keep missing out & need them added.
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1 Reply
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Re: How to enter code for PLAY extra credits
Hi @IBGD, I will send you a PM so I can further assist you! Best Wishes,
Janean
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Brave Beauty in the Face of Cancer
Good morning, my Mom has recently been diagnosed with Anaplastic Thyroid
Cancer. It is the RAREST Cancer known. It is the most aggressive cancer
out there, end it is 99% fatal. It grows daily. Anyway,...
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Re: Brave Beauty in the Face of Cancer
Hello @lja7, Can you please let us know through the link below (please
fill out the complete an interest form link) what store is closest in
the Chicago Area? Classes for Confidence are scheduled usua...
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RE: Re: Brave Beauty in the Face of Cancer
@SephoraStands, I want to thank you from the bottom of my heart for
making my Moms wish a reality. It was held this past Sunday @sephora in
Woodfield Mall. Suzy, Ashley, and Veronica did an absolutely...
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1 Reply
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RE: Re: Brave Beauty in the Face of Cancer
@SephoraStands, I don’t know what happened to the end of my paragraph, I
just want to make sure that you know I am forever indebted to you💋💯
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Re: Brave Beauty in the Face of Cancer
I'm so sorry to hear about your Mom, @lja7! And I'm sorry our Brave
Beauty in the Face of Cancer classes aren't currently being held at our
Sephora stores in Chicago! I know this is disappointing and ...
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RE: Re: Brave Beauty in the Face of Cancer
@DaneeBT will you please make sure that my last reply is passed on to
@SephoraStands? Or to another person in charge? I really want them to
know how grateful I am to them and to you. Thank you!💋
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Re: RE: Re: Brave Beauty in the Face of Cancer
@lja7, yes! Thank you so much for sharing this with us. I'm really glad
to hear your mother had a great and unforgettable experience! I will
definitely forward this to the appropriate contact 🙂 Thank you again!
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Re: Brave Beauty in the Face of Cancer
@lja7 I'm so sorry to hear about your Mom! I hope you're able to find
something to help fulfill your Mother's wish!🤞Take care and my prayers
are with you and your Mom!😔
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Deleting a review
I emailed asking for my review on the new Benefit Brow Contour Pro to be
deleted because I need to add information to it, but I haven’t gotten a
response and the review is still there. Help!
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1 Reply
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Re: Deleting a review
Hi there, I will send you a PM to assist you with this. Thanks! Best
Wishes, Janean
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Shopping at the Brooklyn store located in Joralemon St.
Hello to all I visit the store in Joralemon street in Brooklyn and this
is my post: I am a beauty product aficionado and love shopping in
Sephora, but the people who are working here have a bad attitu...
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Re: Shopping at the Brooklyn store located in Joralemon St.
Hi @minoe, I'm sorry to hear about your store experience and thank you
for sharing this feedback with us. Please send me a private message
clarifying the date of your visit. I will be happy to share t...
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Re: Shopping at the Brooklyn store located in Joralemon St.
Helli Thank you for your reply. I visited the store on 8/9/18.
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Re: Shopping at the Brooklyn store located in Joralemon St.
Hi @minoe, Sorry for the confusion. We meant for you to send us a
private message with this information 🙂 I'll send you a private message
now! -Mali
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Tarte glossy lip paint
Are you going to restock the tarte glossy lip paint in Obvi before the
sale is over? It was sold out almost the minute the weekly wow sale
started?!?!
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1 Reply
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Re: Tarte glossy lip paint
Hi @muddlepup, I recommend checking back on the product page or choosing
the 'Email when back in stock' feature on the product page for updates.
Thanks! -Mali
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Cancelled order
Good morning, order was supposed to be cancelled in full but i can see
it only partially cancelled can someone check on the status of this for
me please ? I just don’t want it to ship
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Re: Cancelled order
Hi @Crist1na, Just to let you know I had to edit your post, as we do not
recommend publicly posting personal information such as order numbers 😉
I will send you a private message to assist you. -Mali
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broken tarte toasted palette
I just received my order and the eyeshadows arrived broken. is it
possible to get a replacement?
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Re: broken tarte toasted palette
Hi @Anonymous, I'll send you a private message so I can further assist
you. -Mali
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cancellation
i accidentally hit the order button when i was scrolling. how do i
cancel???? im freaking out
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Re: cancellation
Hi @lheyk, I'll send you a private message to further assist you.
Thanks! -Mali
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