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201,101 Posts
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Re: W2 form
Hi I’m also a former Sephora employee and I’ve been unable to gain
access to Dayforce for my W2 forms
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Re: W2 form
@Roshcelle W2s are currently being mailed out. If you are at a different
address, please send me a private message with your registered email
address or you can contact Sephora privately through Faceb...
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Re: W2 form
Hi, I’m a former advisor too at a new address. I’m trying to access the
messages here via desktop version but I get an error every time I click
send message on your profile.
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Re: W2 form
Hi @NextTopModel, we're happy to help! It looks like your private
messages are turned off, and you can adjust your preferences in your
Community settings (on the browser only, not the app). If you wou...
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1 Reply
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Re: W2 form
I called that number to get my form, and they told me to contact the
store I worked at. However, I already did that because they were the
ones to give me the number to call in the first place. I also ...
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Re: W2 form
@misslissab I'm not able to reply to your PM, as they are not enabled on
your side. You can adjust your account settings (the gear icon) on a
desktop or mobile web browser.
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1 Reply
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Re: W2 form
@jackied17 It looks like your private messages are currently turned off.
Please send me a private message with your registered email address or
you can contact Sephora privately through Facebook, X or...
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0 Replies
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Re: W2 form
@misslissab It looks like your private messages are currently turned
off. Please send me a private message with your registered email address
or you can contact Sephora privately through Facebook, X or Instagram
for further assistance.
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1 Reply
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Where is my review?
I submitted a review for a product and it's not showing up and I need
the screenshot for topbox circle.
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1 Reply
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Re: Where is my review?
@beautyluster I see that the review you submitted for the Too Faced
Chocolate Soleil Matte Blurring Bronzer has been approved and can be
found on the product page.
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Opened or tampered box / Missing Item
Hi, I just received my Sephora package today, and it appears to have
been tampered with or opened. The box was clearly opened, and the
package was unusually light. This order should have included my D...
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1
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1 Reply
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Re: Opened or tampered box / Missing Item
@EmmmmmAb I'm sorry to hear that! It looks like your private messages
are currently turned off. Please send me a private message with your
order number or you can contact us by phone at 1-877-737-4672...
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Missing item please help!
I want to share my recent experience shopping at Sephora, and
unfortunately, it was not a good one.This was my first time ever placing
an order with Sephora. I usually shop at the Navy Exchange since ...
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7 Replies
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Re: Missing item please help!
Same incident happened to me, someone tampered the box and it's visible
with the photo provided by the courier.
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Re: Missing item please help!
Exact same situation! And customer service is refusing to help. Their
solution is to shop at the store. Well not everyone has a store close
by. Very frustrating considering some of us have Rouge statu...
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1 Reply
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Re: Missing item please help!
@Mia060, I'm sorry to hear this! It looks like your private messages are
turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would lik...
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0 Replies
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1 Reply
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0 Replies
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Re: Missing item please help!
@octiM I'm sorry to hear that! It looks like your private messages are
currently turned off. Please send me a private message with your order
number or you can contact Sephora privately through Facebook or
Instagram.
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1 Reply
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0 Replies
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Missing package
Spoiler (Highlight to read)I ordered the Dyson Airwrap Co-anda2x™
Multi-Styler and Dryer for Straight to Wavy Hair on February 26, 2026,
at 7:42 AM with same-day delivery selected. I received a text s...
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2 Replies
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Re: Missing package
Hi, can I please request an update on what happened with your claim? I’m
really frustrated right now because I received a tampered box and my
Dyson is missing.
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0 Replies
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Re: Missing package
Hi @bimmergirl612, I'm sorry to hear this! It looks like your private
messages are turned off, and you can adjust your preferences in your
Community settings (on the browser only, not the app). If you...
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Digital Card
I have a Beauty Insider card from purchases in a Sephora store. How do I
transfer my points to my digital card in the Sephora app? Thank you!
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12 Replies
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Re: Digital Card
If you already have a physical Beauty Insider card from in-store
purchases, the points are actually linked to your Beauty Insider account
rather than the physical card itself, so there usually isn’t a...
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Re: Digital Card
I need the same help please. I don't know why mine are not connected
because the email never changed. Thank you
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1 Reply
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Re: Digital Card
@jennyyyxox Your digital card is available on the app. You can find it
in the Beauty Insider section in your account.
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Re: Digital Card
I would also like to know how this works. I have a physical beauty
insider card but I had to create a new Sephora account online because I
could not remember my password and was blocked from resetting...
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1
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1 Reply
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Re: Digital Card
yes, but I have a physical card with points and I want to connect it to
this account, is there anyway I can do that?
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1 Reply
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Amika Dry Shampoo
Ive purchased two bottles of the amika dry shampoo within the last few
months and both bottles leaked all of the product out without me
actually using it. When I went to use it today, the bottle is no...
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14 Replies
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Re: Amika Dry Shampoo
Same issue happened to me twice in a row! Splurged & bought the VaLUe
SiZE at roughly $50 from Sephora - evaporated around the 1/2 way mark. I
thought my kid had used it up & blamed him. Bought a SECO...
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1 Reply
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