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Post in Customer Support
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gcmom07
NEWCOMER I
‎08-01-2023 01:14 PM
‎08-01-2023 01:14 PM

address invalid when it's my address and I've shipped there always

At checkout it keeps saying address invalid when it's my address and I've shipped there always! I tried to have online chat help and she said she would place the order but then says my address is invalid. I already said that it was showing that error, so now what?

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3 Replies
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DaneeBT
MOD
‎08-01-2023 01:53 PM
‎08-01-2023 01:53 PM

Re: address invalid when it's my address and I've shipped there always

Hi @gcmom07 Oh no! I'll send you a PM.

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Alsogcmom
NEWCOMER I
‎01-09-2024 05:17 PM
‎01-09-2024 05:17 PM

Re: address invalid when it's my address and I've shipped there always

I am having the same problem.  I cannot place the order to my actual address.

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LaurieBT
MOD
‎01-09-2024 05:33 PM
‎01-09-2024 05:33 PM

Re: address invalid when it's my address and I've shipped there always

Hi @Alsogcmom,

 

My apologies! I'll send you a message for more information so I can look into this. 

 

Best,

Laurie 

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  • ‎08-01-2023 01:14 PM
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