Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Shipping Address Invalid?

Recently when I am ready to place an order and check out, it keeps saying my address is invalid when this is my home address and I've shipped Sephora orders there many times before. When I ask online chat to help, they place the order for me, but I don't want to have to do this every time I want to place an order. Help 😞 

1 Reply

Re: Shipping Address Invalid?

Hi @athena731,

 

I'm sorry to hear this! Have you tried saving the address to your "Saved Addresses" in your account? Then, you can try selecting it at checkout. I'll send you a message shortly to follow up.

 

Best,

Laurie

Conversation Stats
  • 1 reply
  • 1085 views
  • 0 Hearts Given
  • 2 Contributors