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Post in Customer Support
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add points from receipt

hey does anyone know if its possible to get scan a receipt to get sephora points? i forgot to give my account information when checking out. thanks!

3 Replies

Re: add points from receipt

I also need help adding points from a receipt. I was going to send a message through customer service but it says itโ€™s down. @CustomerService 

Re: add points from receipt

@Elkinsas, we're happy to assist! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address and a clear photo of your receipt, I'll look into this. Thank you! 

Re: add points from receipt

Hi I recently figured out how to add my insider to door dash but I have previously made purchases I have the receipts here with me but can't add the point please help 

Re: add points from receipt

@ericaj36 It looks like your private messages are currently turned off. Please send me a private message with clear photos of your receipts or you may contact us via our live chat for assistance. Thank you!

Re: add points from receipt

@kevv26 We don't have a scan function, but we can add them for you with the receipt. I will send you a PM to help. 

Re: add points from receipt

i want points for my doordash order from sephora but canโ€™t find where to scan my receipt to get my points on my account in the sephora app

Re: add points from receipt

Hi @fabiiiiiiiii,

 

I'm sorry for any misunderstanding! Receipts can't be scanned on the app for points, but our customer service teams are happy to help with this. I'll send you a message shortly! 

 

Best,

Laurie 

Re: add points from receipt

Hi! 

is it possible to add points from my purchase today please?

 

thanks!

holly

Re: add points from receipt

@hollyxo97 I will send you a PM. 

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