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198,720 Posts
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Bum Bum Cream won’t open
Hi! I just received my Sol de Janeiro Bum Bum Cream in the mail. I have
tried everything from over mitts to towels and it simply won’t open.
(Don’t worry, I took the plastic coating off.) why won’t it open? Am I
doing something wrong?
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Re: Bum Bum Cream won’t open
I just purchased this brand for the first time and all I did was turn
the top back and forth right to left and it finally opened. I love this
stuff already!!
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Re: Bum Bum Cream won’t open
Glad it’s not just me. I can’t open the minis to save my life. I’ll try
the blow dryer trick tomorrow.
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Re: Bum Bum Cream won’t open
Same did anyone figure out a solution I have done everything including
heating and using a knife but it just won’t budge
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Re: Bum Bum Cream won’t open
I wish I would have seen this before I used the knife and cracked my
lid😂Spoiler (Highlight to read)##
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Re: Bum Bum Cream won’t open
You probably got your bum bum cream opened by now, but just going to
leave my method here anyways for future references. There is a thin
sheet of styrofoam that is glued/taped to the top of the lid. W...
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Re: Bum Bum Cream won’t open
I just did that to open up a trial size jar! Thanks so much, it worked!
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Re: Bum Bum Cream won’t open
It worked! Took a few tries and a bunch of patience but heating the lid
and digging along the sides with a butter knife did the trick.
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Re: Bum Bum Cream won’t open
Leaving this here just in case anyone comes across it from Google like I
did!! MAN that was tough. I used a butterknife and ran it around the lid
/ jar space, I pushed it down as far as it would go an...
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Re: Bum Bum Cream won’t open
Hi! Did you ever figure out a solution to this problem?! I’ve tried
everything and can’t open mine either!!
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Re: Bum Bum Cream won’t open
Ok never mind, I just got it! Wtf. That was the most challenging thing
I’ve ever opened. I ended up taking a butter knife between the jar and
lid and wiggled it to stretch the lid a little bit. It opened easily
after that. I’m worn out though lol.
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Re: Bum Bum Cream won’t open
Hi @nkacutie43, Oh no! I'm sorry to hear this. I'll be sending you a
private message shortly. 🙂 Best Regards, ❤️ Raquel
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Job application
Good evening, I had recently applied for a job and I received an email
to a url to finish setting up my account however while I was completing
the process the website had kicked me out and when I trie...
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NARS light reflecting DOESN’T CLOSE (NO PUMP)
Bottle does not close , I am so frustrated it is causing me lose and
waste product. Every time I try to close it it is misaligned. It’s
gotten so annoying! I almost want to get a refund... NARS Light ...
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Re: NARS light reflecting DOESN’T CLOSE (NO PUMP)
I have the same problems others are having- I can't screw on the top of
my Nars Light Reflecting Foundation, which means I can't travel with it.
I'm also afraid of knocking it over and spilling it. Is...
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Re: NARS light reflecting DOESN’T CLOSE (NO PUMP)
Hello! I also just recently purchased this foundation and am finding
that I cannot get the bottle to close/the cap to stay on. Is there a
pump for this foundation, or a way that I can request a refund...
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Re: NARS light reflecting DOESN’T CLOSE (NO PUMP)
Hi @KendallFlynn, I'm sorry to hear this and I'll send you a message
shortly. Best, Laurie
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Re: NARS light reflecting DOESN’T CLOSE (NO PUMP)
Hi there, I am experiencing the same problem as the others in this
thread, I can't get the pump to screw back in since it's stuck in the
lid, and the amount of force required to pull it out by the tub...
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Re: NARS light reflecting DOESN’T CLOSE (NO PUMP)
@Ghosttoast, I'm sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would...
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Re: NARS light reflecting DOESN’T CLOSE (NO PUMP)
Hi this also happened to me and I have wasted product trying to fix it
😞 expensive product for such an issue
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Re: NARS light reflecting DOESN’T CLOSE (NO PUMP)
HI @phowbeflopss Sorry to hear about this. I'll send you a PM.
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Re: NARS light reflecting DOESN’T CLOSE (NO PUMP)
@chybeauty1 I'm sorry to hear that! I will send you a PM for more
information.
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Re: NARS light reflecting DOESN’T CLOSE (NO PUMP)
Hi @hsaigal Oh no! I will send you a PM. Regards, Danee
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Career Support - Error With Job Application
I applied for Job: ##790303149527 but afterwards received an email that
my application was rejected because it said I was under 18 even though I
am over 18 years old and know I selected so during my a...
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Re: Career Support - Error With Job Application
@definenarrative, I'm sorry to hear this! It looks like your private
messages are turned off, and you can adjust your preferences in your
Community settings (on the browser only, not the app). If you ...
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giftcards
I had a gift card and i had accidentally ran it through the wash and
some of the numbers aren’t visible. I haven’t used it yet i don’t know
what i should do.
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Issue with free gift
So I received my order and luckily the items I order were in the the
package, but it seem that the free sample I picked out was stolen??? I
picked out a Coco Chanel sample perfume as one of my free sa...
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Re: Issue with free gift
@ilaham, I'm sorry to hear this! It looks like your private messages are
turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would lik...
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Re: Issue with free gift
Sorry I didn’t realize my private messages were off. You can now send me
a dm.
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Deleting a Review
I need to delete my N10 body blurring sandwood review. I don’t know how
to do it can anyone help me thank you !
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MISSING ITEM HELP PLEASE
@LaurieBT Hi! Spoiler (Highlight to read) Order = Can you please help me
once again?? An Isamaya Sculpting Stick in Maple didn't arrive in my
order # -- and CS said they won't replace it or refund me....
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Re: MISSING ITEM HELP PLEASE
@tobik, I'm sorry to hear this! I'm having trouble sending you a private
message on my end. If you would like to send me a private message with
your order number, I'll look into this. Please note that...
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Re: MISSING ITEM HELP PLEASE
@LaurieBT is my 0rdEr with a missing Isamaya Sculpting counter stickbin
Maple ...I'm having issues posting, replying and sending DMs to you (and
the community too), feels like a glitch.
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Sephora refusing refund
Spoiler (Highlight to read) I am actually highly disappointed right now
Sephora. I’ve tried doing many chats and each person has ended it for no
reason. I just log off the site and when I come back it...
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Re: Sephora refusing refund
I’m deeply frustrated with Sephora’s handling of my very first online
order. When my package arrived, several paid-for items were missing.
Rather than offer a simple reshipment or refund, I was told—w...
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Re: Sephora refusing refund
@JoanBob, I'm sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would li...
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Re: Sephora refusing refund
Private message for no help? Ok! 😂 I will never be shopping with you
guys again. They accused me of past accommodations when this was my
first time ever buying online. When I asked them what accommod...
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