NARS light reflecting DOESN’T CLOSE (NO PUMP)

[chybeauty1]

Bottle does not close , I am so frustrated it is causing me lose and waste product. Every time I try to close it it is misaligned. It’s gotten so annoying! I almost want to get a refund...

NARS Light Reflecting Advanced Skincare Medium Coverage Foundation Zambie  

[missysparkles]

I have the same problems others are having- I can't screw on the top of my Nars Light Reflecting Foundation, which means I can't travel with it.  I'm also afraid of knocking it over and spilling it.  Is there anything I can do? Is there a pump that fits?  

[KendallFlynn]

Hello! I also just recently purchased this foundation and am finding that I cannot get the bottle to close/the cap to stay on. Is there a pump for this foundation, or a way that I can request a refund? I really like the foundation, but I'm unable to travel with it because I risk spilling it all over my bags. 

[LaurieBT]

Hi @KendallFlynn,

I'm sorry to hear this and I'll send you a message shortly.

Best,

Laurie  

[phowbeflopss]

Hi this also happened to me and I have wasted product trying to fix it 😞 expensive product for such an issue 

[DaneeBT]

HI @phowbeflopss Sorry to hear about this. I'll send you a PM.

[keelybt]

@chybeauty1 I'm sorry to hear that! I will send you a PM for more information. 

[hsaigal]

Hey my nars light reflection isn’t closing

[DaneeBT]

Hi @hsaigal

Oh no! I will send you a PM.

Regards,

Danee