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Post in Customer Support

VIB ROUGE 20% OFF SALE - NOVEMBER 2018

Hey guys, any idea if for the sale we can shop multiple weekends? Such as if Rouge you get to shop all 4 sale times? If VIB you get your own time and then also shop during the BI time?

Tags (3)

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

Sephora just added the code ‘Enjoy’ for 20% off this weekend for VIB Rouge members. 

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

Can the code online be used more than once I can’t find the answer anywhere ?

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

Hi @nessaabee21,

 

The code is unlimited online and in-store during the promotion. 

 

Best,

Rebecca 

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

VIB here, and also super disappointed about this. I spent quite a bit last weekend with the VIB code, but realized right after the sale ended that I needed more foundation and have been holding off all week to buy with the BI sale, only to find out that I can’t use a lesser discount than I would have gotten five days ago??? 

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

Hi @byealicia36,

 

Sorry if there was any confusion caused. As a VIB you will be getting 20% off all purchases made in-store or online. Let me know if you have further questions. Thank you.

 

-Helen

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

I also had this problem. VIB ROUGE, was not permitted to use the 20% VIBBonus code, or the 15% code for regular BI's. 

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

@ladyofshalott99

 

I sent you a PM just now. Thanks!

 

-Mali 

 

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

I just called to the Rouge line, they place my order by phone with the 20% off 

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

just bumped to rouge with an recent order. How do I place another? =(

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

VIBBONUS code not working for me. Was just bumped to Rogue today. 

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

I was a VIB member until earlier today when my most recent purchase bumped me up to Rouge status. Then when I went to place another order, the VIBBONUS code would not work. However, I just called the rouge hotline, 1-855-557-6843, and they honored the 20% off code and were very kind and helpful. You can place your order over the phone with them. Hope this helps! Happy shopping!

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

I am a VIB Rouge member for the past three years. This is the first year when I cannot shop with a discount during VIB week. 

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

I was a VIB member until earlier today when my most recent purchase bumped me up to Rouge status. Then when I went to place another order, the VIBBONUS code would not work. However, I just called the rouge hotline, 1-855-557-6843, and they honored the 20% off code and were very kind and helpful. You can place your order over the phone with them. Hope this helps! Happy shopping!

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

Hi all, 

 

If anyone needs assistance, please send myself or any other MOD a private message with the details of your inquiry. Thank you! 

 

 

Hi @Jenlauren143, @TaylorLPayne, @nicolevm,

I'll send each of you a private message to help! 

 

Best regards,

Laurie

Dear Laurie, Many of us have similar, if not the same que...

Dear Laurie, Many of us have similar, if not the same questions/concerns. Wouldn't it be more efficient to address the issue in the discussion so we can all benefit from your answers? Thank you.

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

Can you message me?

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

I was a VIB member until earlier today when my most recent purchase bumped me up to Rouge status. Then when I went to place another order, the VIBBONUS code would not work. However, I just called the rouge hotline, 1-855-557-6843, and they honored the 20% off code and were very kind and helpful. You can place your order over the phone with them. Hope this helps! Happy shopping!

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

I placed an order yesterday which bumped me up to Rouge, now I cannot place another order today Smiley Sad 

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

@oupiphi Yes you can. If you haven't received the new code in your email then call customer service to place an additional order. 

Re: VIB ROUGE 20% OFF SALE - NOVEMBER 2018

Hi all, 

 

Please send myself or any other MOD a private message with the details of your inquiry for assistance. Smiley Happy

 

Hi @papertiger629, @LawyerLee, @superschlau, @jcnhsu, @katilac, @papertiger629, @monicakeo, @senashi, @AndieCABeachtim, missalycia1024, @Rainaniar,

 

I will send each of you a message to help!

 

Warm regards,

Laurie

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