Unable to place my order

[Lilyyyyyyyporto]

When i try to place my order with my vanilla gift visa card, i get a pop up saying,

“Error 

Unable to place your order. Please verify that your card information and billing address are correct.
If applicable, we have reversed any pending charges to your account.”

I looked over everything multiple times and it’s all right, the card has enough money on it but i still can’t make the purchase. I’ve bought something with the he card before too so I know it works.

[ElijahAcrimony]

I am having the exact same issue even tho everything is correct 

[keelybt]

@ElijahAcrimony I will send you a PM. 

[abster0909]

I am also receiving this error. I’ve tried the app online and two different cards

[DaneeBT]

@abster0909 sorry to hear that! I'll send you a PM.

[tbeisy]

This is happening to me too. Super frustrating.

[LaurieBT]

Hi @tbeisy,

I'm happy to check on this and I'll send you a message.

Best,

Laurie 

[vanesacc]

Hello! I am having the same issue, how do I fix it?

[meganallen0428]

I’m having the same issue! How do I fix this?

[DaneeBT]

@meganallen0428 @vanesacc Oh no! I'll send you both a PM! 

[Vixvaporrrub]

I'm having the same issue

[DaneeBT]

@Vixvaporrrub Oh no! I'll send you a PM shortly.

[marieG08]

hello,

I am having the same issue.

please help 🙂

Thank you

[DaneeBT]

@marieG08 I'll take a look then send you a PM! 

[mikeylawrence]

Your account is limited. Please check your PayPal Account Overview page for information on how to resolve this problem.
can someone help me with the issue.

#

[keelybt]

@mikeylawrence I will send you a PM. 

[Melgizelle]

I'm having this same issue!

[DaneeBT]

Hi @Melgizelle I'll take a look then send you a PM!

[EunvyAlexis]

Having the same issue again!

[LaurieBT]

Hi @EunvyAlexis,

I'm sorry for the trouble and I'm glad to see you were able to place your order.

Best,

Laurie 

[alolulu]

Also having this issue

[keelybt]

@alolulu I will send you a PM