TS Header is either expired or invalid

[SabinaNii]

1. Hello! I’m having a problem  TS Header is either expired or invalid. Could you help me please

[ptothemtothep]

Hi, I'm having the same problem. I was logged in today, in the middle of adding to my cart. When I refreshed, I was somehow logged out, with "TS Header is either expired or invalid" and now I cannot sign back in. Clearing cache didn't help. How do we fix this? Thanks!

[keelybt]

@SabinaNii I'm sorry to hear that you are experiencing this issue. If you are using a desktop or mobile, please try clearing the cookies/cache as this should help. If you are on our app, please try deleting and reinstalling it.