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Post in Customer Support
pm67
NEWCOMER I Insider
‎08-14-2024 06:56 PM
‎08-14-2024 06:56 PM

Sophora gift card fraud

  • Ordered a 50 dollar gift card for my granddaughter on July 4 2024.  Some one used online on July 14th.  I didnt give to my granddaughter til July 20th.  When she went to use on August 14 it was 0 balance.  She was heartbroken.  Her parents paid for her items.  I had to send them 50 bucks to cover it.  When I called number on card I was told it's like cash nothing they could do.  I'm like ur kidding.  I called my kohls credit card,since I charged it to that.  They said In 30 days they will send another sophora gift card.  I said credit my card they can't.  Why would I want another card sure it won't work.  Will see if I even get it. I'm done with Sophora.  How could this even happen.  Pin number wasn't scratched.
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  • ‎08-14-2024 06:56 PM
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