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200,286 Posts
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All items out of stock for sale
Why is practically everything that is on sale right now out of stock? If
you removed the out of stock you would be left with approximately 10
items total. I spent 30 min looking and each item I clicke...
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1 Reply
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Re: All items out of stock for sale
@cam4676 I'm sorry to hear that! We appreciate this feedback and I will
share it with the appropriate team for future improvements.
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14 digit gc number and 6 digit pin
My husband brought me a gift card for our anniversary and when I tried
to use it online I came to find out it was missing 2 card numbers and 3
numbers on the pin. Please help!
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1 Reply
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Re: 14 digit gc number and 6 digit pin
@alondra271 I'm sorry to hear that! It looks like your private messages
are currently turned off. Please send me a private message with your
gift card number or you can contact us by phone at 1-877-73...
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Birthday gift was just 250 points
Hi,I visited a Sephora store and the rep said they did not have any
birthday gifts and instead gave me 250 points. Is that usually the norm
?Did I miss out by not having an option to select my birthday gift ?
Thanks
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Re: Birthday gift was just 250 points
Hi @NJ54, it sounds like the other gift options were unavailable, and
the 250-point gift option was provided. This is within our normal
processes, and I apologize for any concern this caused!
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Re: Birthday gift was just 250 points
Yup I got 250 points today also polo location all out of birthday
thingys.
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Former Sephora employee needing paystubs and T4
Hi there,Could you please guide me on how to access my paystubs and T4
on Dayforce? I tried logging in but could not. Thanks so much!
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1 Reply
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Re: Former Sephora employee needing paystubs and T4
Hi @hatong, we're happy to help. It looks like your private messages are
turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would lik...
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Patrick Ta points
Hi, I purchased some patrick ta items and last min saw the 4x points, is
there a way to add the points?
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1 Reply
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Re: Patrick Ta points
@Gabriella0994, we're happy to help! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would...
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W2 Former Employee
Hi, I am a former employee and I really need my W2 for last year. I
moved, so the address it will be mailed to is no longer valid. I’ve
tried calling my former store and HR but no answer or support. H...
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9 Replies
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Re: W2 Former Employee
@ULoveDeAndrea, we're happy to help! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would...
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8 Replies
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Re: W2 Former Employee
may I also get help retrieving my w-2 forms from 2024 and 2025. is it
possible to get them today?
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1 Reply
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Re: W2 Former Employee
@al333xus, These are currently being mailed out. It looks like your
private messages are turned off, and you can adjust your preferences in
your Community settings (on the browser only, not the app). ...
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Re: W2 Former Employee
I am also trying to access my paystubs after leaving but cannot log into
anything and the email I received with the links to log into my external
profile does not allow me to click on anything even on...
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2 Replies
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Re: W2 Former Employee
@MelYaLater143, we're happy to help! I'm sorry to hear this! It looks
like your private messages are turned off, and you can adjust your
preferences in your Community settings (on the browser only, no...
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1 Reply
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Re: W2 Former Employee
Hi,I am also a former employee and have been trying desperately to get
my hands on my previous W2. Please help if you can.
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1 Reply
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Re: W2 Former Employee
@MyaMcLovin It looks like your private messages are turned off. You can
adjust your preferences in your Community settings (on the browser only,
not the app). Please send me a private message with you...
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I made a purchase but forgot to put my number in to get points
I forgot to put my number in at the Sephora checkout to receive points.
I still have my receipt, can I still get the points??
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1 Reply
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Re: I made a purchase but forgot to put my number in to get points
@hhhmmmmm, we're happy to help! It looks like your private messages are
turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would like...
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0 Replies
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Broken Summer fridays
I bought a summer Friday’s lip butter balm on January 3, and I’ve been
lightly using and I have been noticing leaking, so I was looking at the
tube and relised the whole base is ripping off. I don’t u...
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Re: Broken Summer fridays
Same thing happened to me!! This is unacceptable for the price we are
paying. I love this product but hate this packaging.
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Re: Broken Summer fridays
That happened to mine too. It was a Christmas present. I tried looking
at summer Fridays website but they couldn’t help.
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Re: Broken Summer fridays
exact same thing just happened to me. my cap is on it still and i can’t
get it off without ripping the entire tip off 😞 literally 96% full
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1 Reply
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Re: Broken Summer fridays
@rhaemaddy, I'm sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would ...
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Re: Broken Summer fridays
I had the same problem! I bought mine at the end of January and went
into a store yesterday to show them and they told me I needed to reach
out to Summer Fridays directly and tell them that their cont...
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Re: Broken Summer fridays
Same this also happened to me and I never press that hard, but the area
around the applicator ripped and now it leaks everywhere.So I can't take
it anywhere and it leaks from the side when I try to us...
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1 Reply
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Re: Broken Summer fridays
@daheechoi, I'm sorry to hear this! If this was purchased in-store, I
recommend inquiring with your local store directly to see if they can
assist.
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Re: Broken Summer fridays
The same thing happened to me! I️ always keep it zipped in a pocket of
my purse and I’ve lightly used it. I️ noticed it starting to leak and
now the whole top is about to rip off. Really frustrating b...
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1 Reply
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Re: Broken Summer fridays
@eldel35, I'm sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would li...
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Re: Broken Summer fridays
The same thing happened to me the whole top came off in the lid on
almost a full product but Sephora will not help because I bought it a
couple months ago. I didn’t use it when I first bought it so th...
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1 Reply
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Re: Broken Summer fridays
@jilliannwatt I'm sorry to hear that! It looks like your private
messages are currently turned off. Please send me a private message with
your order number. You can adjust your account settings (the g...
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Re: Broken Summer fridays
@MarinaVald0, I'm sorry to hear this! It looks like your private
messages are turned off, and you can adjust your preferences in your
Community settings (on the browser only, not the app). If you woul...
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1
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1 Reply
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Re: Broken Summer fridays
@MarinaVald07, I'm sorry to hear this! It looks like your private
messages are turned off, and you can adjust your preferences in your
Community settings (on the browser only, not the app). If you wou...
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0 Replies
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How to file a complaint
I received a $50 gift card that was defective with only 14 numbers on
it. I was told that I would have to take it into a store (which is no
where near me) to use it. I’ve done some research and many c...
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1 Reply
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Re: How to file a complaint
Hi @Eli249, I'm so sorry to hear about your experience and appreciate
you reaching out. I'd recommend calling the number on the back of the
card to learn if they're able to help with providing the full card
number.
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Summer Fridays defected
i bought a summer fridays lip balm on july 6th and the top suddenly
broke off today. Can i return or exchange this product?
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