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Post in Customer Support
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Sephora sending used item in an pandemic

Sephora, how is it okay to send clearly open boxed item to your customer in a pandemic? It is seriously a health hazard. This is not the first post about Sephora sending used item apparently, and I doubt that it will be the last. Sephora should publicly address this issue. 

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Re: Sephora sending used item in an pandemic

Hi @elisuya,

 

I'm sorry to hear about this! I will send you a PM to gather more info.

 

Always,

Danee

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