Sephora inside JCPenney

[62498]

I have my scent voucher from you guys. There's no more Sephora inside JCPenney. I would like my cologne.

[LaurieBT]

@62498, I'm happy to see if we're able to assist. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

[volman1968]

I am having the same issue with my scent voucher. Can you help?

[LaurieBT]

@volman1968, I received your message but I'm unable to respond as your private messages are off. You can adjust your preferences in your Community settings (on the browser only, not the app). Please look for the gear/settings icon.