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Post in Customer Support
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sudipbabel414
NEWCOMER I
‎08-18-2023 03:04 PM
‎08-18-2023 03:04 PM

#Scratched off Sephora cards

I accidentally scratched off the pin number in my gift card pin how can I still use it please. Anyway out please 🤦‍♀️

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3 Replies
3 Replies
LaurieBT
MOD
‎08-18-2023 03:18 PM
‎08-18-2023 03:18 PM

Re: #Scratched off Sephora cards

Hi @sudipbabel414,

 

I'm sorry to hear this! The pin is needed to redeem gift cards online, but you should still be able to use it in store. 

 

Best regards,

Laurie

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2 Replies
sudipbabel414
NEWCOMER I
‎08-18-2023 10:34 PM
‎08-18-2023 10:34 PM

Re: #Scratched off Sephora cards

Thank you for the reply. Please how can I use it in the store 

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1 Reply
DaneeBT
MOD
‎08-19-2023 06:59 AM
‎08-19-2023 06:59 AM

Re: #Scratched off Sephora cards

@sudipbabel414 At the cashwrap, please hand the gift card to the Beauty Advisor so they can scan it!

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  • ‎08-18-2023 03:04 PM
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