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Post in Customer Support
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Review Error

Hello, I have tried to post reviews recently, but I am having issues. I keep getting the following error on browser

Screenshot 2025-03-02 at 19.00.36.png

And on the app, I keep getting a "check your internet connection," error. 

 

The product right now I am trying to review is the Laura Mercier Long-Wear Tinted Moisturizer Natural Dewy with Hyaluronic Acid 

Re: Review Error

@haleyvvvv I'm sorry to hear that you are having trouble submitting your review. Can you please try clearing your cookies/cache on your browser and/or deleting and reinstalling the app? Please let me know if this issue persists and if possible, can you please provide a picture of the app error? 

Re: Review Error

Hello @keelybt , I cleared my cache/cookies and it worked, I think the issue was I was on incognito browsing (cause it didn't work on an incognito browser when I tried after clearing my cache).

Re: Review Error

@haleyvvvv I'm glad to hear that! Please let us know if you have any other issues. 

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