Return Policy

[KyMason]

So Sephora allowed a return to go through and then allegedly said the product wasn’t allowed to be returned -resulting in me not having the product NOR the money and points associated with it. Do you think this is right of them? I don’t know how to escalate the matter further but it’s really messed up that their system took a return and now they’re refusing to either give me back my money or re-send the product to me.

[keelybt]

@KyMason  I will look into this for you and send you a PM. 

[KyMason]

Thank you! I appreciate it.