Received Broken Norvina Palette

[CeCeKY]

Spoiler

 

Hello! I ordered the Norvina Vol 5 palette and received it with one shadow broken and others loose. I would return this locally for an exchange but local stores are out. Can someone help? Thanks!

[kimmyn]

I had the same exact problem!!

Do you think it’s a default in manufacturing?

#ANASTASIABEVERLYHILLS

Anastasia Beverly Hills Norvina® Pro Pigment Palette Vol. 5 Lilac

[JaneanBT]

Hi @kimmyn,

I will send you a private message.

Best Wishes,

Janean

[DaneeBT]

Hi @CeCeKY,

Sorry to hear about this! I'm sending you a PM.

Always,
Danee