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Post in Customer Support

Package Marked as Delivered to Front Door but is Nowhere to be Found

I have a package containing two orders I placed on 4/9 that says it was delivered to my front door today. However there is no package. I have checked the front door, the back door, both garage doors etc and I still cannot locate it anywhere on my property. I am hoping it wasn't delivered to my neighbor's as the houses aren't close together and I really don't know them at all. Is there a way to track exactly where the package was delivered? I am very anxious for these items because one of the items now disappeared from the website and says it doesn't ship to my country.

Re: Package Marked as Delivered to Front Door but is Nowhere to be Found

Hi @PandaGalore

 

I'm so sorry to hear that! I will send you a PM to assist.

 

Always,
Danee

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