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Post in Customer Support
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Order missorted?

Hi, all. I placed an order on 5/3, obviously expecting some delays. I got a notice that a label was created on 5/18. Then when I checked for shipping updates, it says my package was sent from NJ, to MA, and missorted to VA (I'm in PA, so it's been sent all around me). That was the 19th at 2 a.m. Since then, the expected delivery date of 5/19 was deleted and never updated. Has anyone else had this happen? Did you eventually get your package, or was it lost?

1 Reply

Re: Order missorted?

Hi @ASciortino,

 

I am sorry to hear this! If you have not been assisted please send me a PM with your order number and I will look into this further for you. Thanks!

 

Best,

Zakiya

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