Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Opened product with safety seals tampered

Hi! I recently bought a sephora favourites kit which i am super happy about! My order came super quick and i love the items, but as I was doing a haul for my sister we realized the safety seals were tampered with and it looks like a finger dipped into the product 😞 I never complain about stuff like this but due to COVID im a little scared to use and just because that's just unsanitary. Because the kit has a few items, im not sure what else was used and what was put back. Sorry to bring this up and I hope we can reach a solution 😞Pharmacy cream with safety seal tamperedPharmacy cream with safety seal tamperedbrazilian bum bum cream safety seal openedbrazilian bum bum cream safety seal openedfinger print?finger print?

Re: Opened product with safety seals tampered

Hi @lid1a,

 

I'm sorry to see this. I will send you a PM to assist.

 

Always,

Danee

1 Reply
Conversation Stats
  • 1 reply
  • 445 views
  • 0 Hearts Given
  • 2 Contributors
Photos3
  • Pharmacy cream with safety seal tampered
  • finger print?
  • brazilian bum bum cream safety seal opened
testing